Crew Duty Travel Specialist / Assistant Specialist

FREEBIRD AIRLINES

Freebird is your place to feel free!

If you want to be a part of a culture that values innovation, excellence, and a passion for providing unique services at the forefront of the aviation industry, and if you want to be a part of a dynamic, warm, and familial team atmosphere, then Freebird Airlines is the perfect place for you!

Elevate your career with us. Now, fasten your seatbelts and take your place on the flight to join the Freebird Airlines team with the  Crew Duty Travel Specialist / Assistant Specialist position.

About us

At Freebird, we believe that feeling free is more than just a state of mind – it's a tangible experience. Our meticulously maintained Airbus A320 fleet serves our customers as a sanctuary in the sky, offering a haven of relaxation and the ultimate peace of mind. With our years of expertise, we have perfected the art of making your journey as pleasurable as the destination itself.

Established in 2000, We are a prominent player among Turkish private air carriers, commencing operations in 2001. As part of Gözen Holding, a versatile entity in representation, fuel, supervision, brokerage, security, and training, Freebird embodies a legacy of over 40 years in the industry.

Launched on February 20th, 2019, Freebird Airlines Europe (FHM) initiated its operations within the EU. As a registered entity in Malta, Freebird Airlines Europe aspires to extend its operations across Europe and beyond, capitalizing on its growing fleet.

 Qualifications

• Have a university degree with a minimum duration of two years,
• Possesses a strong command of both written and spoken English, 
• Have experience working in a travel agency, demonstrating a familiarity with the industry's nuances and processes,
• Having experience in the aviation sector is preferred, showcasing a nuanced understanding of the unique challenges and dynamics within the aviation industry,
• Demonstrates good computer skills, including a proficient knowledge of MS Office tools, highlighting the ability to leverage technology for efficient work processes,
• Strong communication and organizational skills are essential,
• Displays a result-oriented mindset, coupled with the ability to work effectively within a team, fostering a collaborative work environment,
• Exhibits discipline, organization, and a well-structured approach to tasks, contributing to the overall efficiency of the work,
• Possesses the ability to quickly and effectively solve problems, showcasing a proactive and solution-driven approach to challenges that may arise,
• Demonstrates the capability to work efficiently under time pressure, ensuring timely and accurate completion of tasks even in demanding situations.

 Job Description

• Initiating and overseeing the process of reserving accommodations for crew members,
• Regularly monitor and incorporate daily updates, ensuring accuracy in the crew scheduling software,
• Facilitating the booking of tickets for the crew and actively tracking and accommodating any daily changes that may arise,
• Keeping the crew scheduling software up-to-date with the latest information on ticket bookings,
• Taking charge of arranging transportation for the crew and consistently updating the crew scheduling software to reflect the latest transportation details,
• Performing detailed invoice controls related to crew-related expenditures, including ticket bookings, hotel reservations, and transportation arrangements,
• Ensuring accuracy and compliance with financial protocols,
• Timely response and resolution of case reports pertaining to crew matters, including issues related to hotels, tickets, and transportation,
• Collaborating with relevant stakeholders to address and resolve reported concerns effectively,
• Compilation and analysis of data to generate comprehensive statistical reports,
• Providing insights and trends based on the gathered data to support informed decision-making within the business,
• Resident or willing to relocate to Antalya.