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Billing Services Operations Specialist

Vodafone Telekomünikasyon A.Ş

İstanbul(Avr.), İstanbul(Asya)

İş Yerinde

İş Yerinde

Job Type

Full-Time

Position Level

Specialist

Department

Engineering

Engineering

Application Count

341 application

Job Type

Full-Time

Position Level

Specialist

Application Count

341 application

Department

Engineering

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QUALIFICATIONS AND JOB DESCRIPTION


Vodafone, one of the largest telecommunications companies in the world, has mobile operations in 26 countries (partnering with mobile networks in 55 more) and fixed broadband operations in 17 markets, serving 446 million mobile customers and 12 million fixed broadband customers around the world. Vodafone is strongly committed to lead the digital transformation in the Turkish Market, where the company has been operating and investing heavily since 2006.
  • Knowledge on Oracle SQL is a must
  • Knowledge on Fundamentals Unix is a must
  • Knowledge on WS is a must
  • Responsible for configuring, maintaining, troubleshooting and monitoring any issues for Kenan Application, which includes Collection, Dunning, Rating, Billing & Order service.
  • Attend design  meetings for new projects and report issues if necessary
  • Perform troubleshooting, incident and error handling for systems
  • Following up on reported defects within predefined SLA; making sure it is solved within predefined SLA
  • Running  analytical troubleshooting techniques on the  systems/modules  that malfunctioned
  • Gathering required data and logs for the analysis; making sure defect is opened with required information
  • Operational support of Billing Services systems on 7*24 basis to provide continuous IT services availability and issue resolution.
  • Periodic monitoring and performance tuning of the systems
  • Create necessary alarms for new projects


İŞ TANIMI

We are seeking a Billing Services Operations Specialist  with the will and ambition to work in high performing Vodafone Team responsible for Leading Digital Transformation in Turkey, reporting to Billing Services Operations Expert of  Vodafone Turkey

  • Responsible for performing application monitoring and  performance tuning of released product and services
  • Responsible for troubleshooting of transactions
  • Creating new alarms for new products and services and take necessary action when triggered
  • Providing required information for defects, following up on defects within predefined SLA
  • Solving Fault cases reported by Cops within predefined SLA
  • Performing necessary tests on preproduction before releases
  • Responsible for KPI reports

Preferred Candidate

No experience preference
Bachelor’s(Graduate), Master’s(Student), Master’s(Graduate)
English(Reading : Good, Writing : Good, Speaking : Good)

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About Vodafone: Every great brand stands for something and at Vodafone we exist to connect for a better future. At Vodafone, our people live the bran

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Bilgisayar Mühendisi pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Bilgisayar Mühendisi Bilgisayar Mühendisi Maaşları Bilgisayar Mühendisi Nasıl Olunur? Bilgisayar Mühendisi Nedir? Bilgisayar Mühendisi İş İlanları