Convention & Events Sales Executive

Swissôtel The Bosphorus, Istanbul

We are looking for a well-organized and creative candidate with excellent communication and interpersonal skills, who is able to display a “passion for perfection” and work in a dynamic environment. In addition, the candidate should posses:

• Previous 5 years sales experience in an international 5-star hotel
• Bachelor's degree in reputable universities
• Previous Opera experience is an asset
• Fluency in English
• Must possess a professional presentation
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Handles group and banquet bookings of the hotel generated by the travel agents and end clients     in Turkey and abroad.
• Makes local sales calls to agencies within Istanbul to present the hotel and establish a good       relationship
• Records all sales activities in Opera
• Conducts familiarization trips, house tours to potential clients
• Implements all sales action plans.
• Makes sure to have a consistent group base daily in the hotel depending on the season and meet   the average group rate targets.
•  Submits weekly and monthly sales reports to the Ass. Director of Convention & Event Sales 
• Conducts Familiarization Trips from the main markets in conjunction with Global Sales Offices,       Head Office, Airlines as well as other sources.
• Works to exploit the new market and suggests them for the S&M Plan.
• Established and maintains good relations with the contact people in all accounts.
• Implements all policies, procedures of the hotel.
• Participates in to the functions to entertain decision makers and bookers.
• Promotes all special programs of the hotel.
• Provides feedback to the DOS & DOSM on changing marketing conditions, including trends in the     competition, as a result of direct sales solicitation, telephone or direct mail.
• Participates monthly Sales & Marketing meetings and daily brief.
• Performs related duties and special projects as assigned.
• Her weekly personal sales call target is 5 and telephone call target is 15.    
• Makes sure that a proper correspondence is answered within 24 hours, checks regularly to have       an up to date and orderly filing.
• Issues group memo one week prior to arrival of her group and distributes to related departments
• Assists the operational departments with a smooth flow of information received from client and makes sure the operation is a success
• Handles the clients requests during operation