İş Yerinde
İş Yerinde
Full-Time
Staff
Front Desk
Front Desk
520 application
Full-Time
Staff
520 application
Front Desk
Summary of Responsibilities
Responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, friendly and engaging service
Greet, check in and settle guest accounts while ensuring all service standards are followed
Assist guests regarding hotel facilities in an informative and helpful way
Respond to each Guest who approaches the Reception Desk
Drive rate through up-selling room brands
Follow department policies, procedures and service standards
Follow all safety policies
Other duties as assigned
Qualifications
An operational knowledge and proficiency in Property Management System
Computer proficiency in Windows environment (Word, Excel, PowerPoint)
Proficient in English language (spoken & written), Second language is preferred (French, Arabic, German …etc.)
Previous customer related experience preferred
Must be able to handle a multitude of tasks in an intense, ever-changing environment
Ability to focus attention on guest needs, remaining calm and courteous at all times
Must possess a professional presentation
Strong interpersonal and problem-solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast-paced environment
Ability to work cohesively with fellow colleagues as part of a team
Hospitality Diploma is an asset
Must be flexible in terms of working hours
Must have the ability to handle cash effectively and accurately
Physical Aspects of Position
Constant standing and walking throughout shift
Occasional lifting and carrying up to 20 lbs.
Occasional kneeling, pushing, pulling
Occasional ascending or descending ladders, stairs and ramps
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