Restaurant Hostess

Six Senses Kaplankaya

Position: Restaurant Hostess
 
Location / Region: Kaplankaya, Turkey
Six Senses Kaplankaya presents a mosaic of architecture, history and art, and is within easy reach many famed archaeological sites. There are 141 guestrooms including six suites (75 in the main building and 66 Ridge Villas), all boasting stunning views to the Aegean Sea. Aegean & Mediterranean-inspired fresh, sustainable cuisine interwoven with Turkish elements and flavors is the overarching theme of three dining venues, introducing ‘Eat with Six Senses’ concept by sourcing local and fresh products. The expansive 10,000 square meter Spa, Fitness and Health & Healing Center offers guests and residents a truly integrative approach to optimal wellness. Six Senses Kaplankaya is an idyllic destination for celebrations. It also has facilities to accommodate team-building programs. With many excellent guest experiences on offer, the resort can customize activities to suit active guests and guests who prefer to simply sit back and relax.

Qualifications

• Minimum Tourism High School degree.
• One year or more of experience in a similar role in a luxury hotel chain.
• Proficient in written and spoken English.
• Knowledge of  MS Office.
• Knowledge of restaurant and bar procedures, set up and service.
• Excellent customer service skills.
• Excellent communicator with the ability to multitask.
• Ability to work on sliding shift.

İŞ TANIMI

Scope

• Answer outlet telephone courteously and efficiently as specified in departments standards.
• Escort guest to the table and assist in seating and present the menu
• Attend regular meetings and briefings to keep informed of policies and procedures, special events, further improvement plans and guest comments.
• Be familiar with food menus and wine menu offered in outlets.
• Ensure the prompt and efficient service required by the resorts standards.
• Ensure all mis-en-place for restaurant service is correctly prepared prior to opening hour of service.
• Inspect condition and cleanliness of menus and wine list, ensure designated amounts are available, and update menus or wine lists as changes occur.
• Ensure working area is of exemplary clean nature.
• Perform other duties as assigned by the manager.
• Follow opening and closing duties checklist.
• Be present throughout service.
• Have a thorough knowledge of all facilities and services offered by the resort.
• Maintain an accurate knowledge of all food and beverage activities.
• Always strive to perform any additional and responsibilities given.
• Have knowledge of guest’s likes and dislikes throughout their stay.
• Be polite and professional in any situation where the image or reputation of the hotel is represented.