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Aydın(Didim), Muğla(Milas)

İş Yerinde

İş Yerinde

Job Type

Periodical

Position Level

Staff

Department

Tourism / Hospitality

Tourism / Hospitality

Application Count

560 application

Job Type

Periodical

Position Level

Staff

Application Count

560 application

Department

Tourism / Hospitality

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QUALIFICATIONS AND JOB DESCRIPTION

Six Senses Kaplankaya presents a mosaic of architecture, history and art, and is within easy reach many famed archaeological sites. There are 141 guestrooms including six suites (75 in the main building and 66 Ridge Villas), all boasting stunning views to the Aegean Sea. Aegean & Mediterranean-inspired fresh, sustainable cuisine interwoven with Turkish elements and flavors is the overarching theme of three dining venues, introducing ‘Eat with Six Senses’ concept by sourcing local and fresh products. The expansive 10,000 square meter Spa, Fitness and Health & Healing Center offers guests and residents a truly integrative approach to optimal wellness. Six Senses Kaplankaya is an idyllic destination for celebrations. It also has facilities to accommodate team-building programs. With many excellent guest experiences on offer, the resort can customize activities to suit active guests and guests who prefer to simply sit back and relax.


Scope

  • Drop off and collect guest luggage according to the standards and procedures of the resort.
  • Ensure proper transfer of guests when requested.
  • Deliver newspapers and messages to guests’ villas, and to deliver and collect luggage in a timely and efficient manner.
  • Load and unload cars on arrival and departure of guests, and assist guests entering and leaving the vehicles.
  • Check the lobby, helping to keep it clean and tidy and report any defects.
  • Assist the bell desk supervisor in keeping a proper working relationship and efficient co-ordination between the Concierge Desk and the Resort’s transportation service provider in order to provide fast and efficient service for the guests.
  • Check the hotel buggies and vehicles making sure they are clean and in good working order.
  • Answer guest inquiries by providing accurate and appropriate information.
  • Handle customer complaints if possible, or reports them to supervisors.
  • Report any illness, accidents befalling guests, irregularities to the Front Office Manager.
  • Brings immediately to the Housekeeping Office any item(s) left behind from check-out rooms, and follow the standard operating procedure.
  • Ensure that guests’ expectations are met or exceeded by providing an efficient, friendly and attentive service.
  • Recovery philosophy in situations where service or product has failed to meet guest’s needs or expectations.
  • Contribute to the morale and team spirit of the resort by maintaining effective relationships with colleagues.
  • Make appropriate suggestions and recommendations to supervisors for the general improvement of the resort.
  • Empowered to and applies the principles of the Six Senses service.
  • Be fully conversant with all health and safety, fires and emergency procedures.
  • Be polite and professional in any situation where the image or reputation of the hotel is represented.
  • Ensure that all activities are carried out honestly, ethically, and within the parameters of local law.
  • Complete any other duty assigned by management.
  • Must participate and successfully complete training and educational programs by the company.


Qualifications

  • Minimum Tourism High School degree.
  • Proficient in spoken English.
  • Experience in a similar role in luxury hotel brand is preffered.
  • B Class Driver License is a must.
  • Must be physically able to lift guest luggage.
  • Excellent customer service skills.
  • Ability to work on sliding shift.

Preferred Candidate

No experience preference
High School(Graduate), Associate Degree(Graduate), Bachelor’s(Graduate)
Completed, Exempt, Delayed

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Hotel and Accommodation Management

Hakkımızda

Six Senses Kaplankaya is nestled in the breathtaking natural beauty of this ancient land. Undulating hills clad in evergreens, wild olives and cypress

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Servis, Lojman, Yemekhane.

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