Asst. Revenue & Reservations Manager

Six Senses Kaplankaya

• Diploma of university completion from related faculty.
• Minimum two years of managerial experience in a revenue operation of a luxury resort or hotel.
• Excellent written and verbal command on English and Turkish.
• Additional languages are beneficial.
• Demonstrate competent computer skills.
• Very good knowledge of PMS/POS system.
• Very good knowledge of hotel operations and hospitality, preferably having resort experience.
• Great attention to details.
• Creative and innovative.
• Energetic with a positive attitude.
• Exceptional guest relationship skills.
• Can identify priorities and effectively execute tasks/projects accordingly and in a timely manner.
• Highly interactive and service oriented.
• Excellent counseling and interpersonal skills.
• Ability to manage, train and motivate a variety of people.

İŞ TANIMI

• Compile information, analyzes and monitors actual sales against projected sales.
• Maintain accurate reservation system information.
• Analyze period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.
• Understand and meet the needs of key stakeholders (owners, corporate, guests, etc.).
• Explore opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements.
• Ensure strategies conform to brand philosophies and initiatives.
• Ensure that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.
• Manage room’s inventory to maximize rooms revenue.
• Assists with pricing and provides input on business evaluation recommendations to Manager
• Check distribution channels for hotel positioning, information accuracy and competitor positioning.
• Ensure property diagnostic processes are used to maximize revenue and profits.
• Provide recommendations to improve effectiveness of revenue management processes.
• Supervise and handle all local and overseas room-bookings.
• Ensure that all reservation requests are replied efficiently.
• Evaluate the subordinates’ performance and report their progress to superior.
• Ensure all reservations are entered and updated in the computer.
• Ensure that the statistic information are all entered and updated in the computer, such as travel agent, commercial etc.
• Respond promptly on the overbooking situation, close reservation for critical days and inform our associates of situations.
• Monitor and update internet reservation system in coordinate with respected colleagues.
• Make daily weekly monthly reservation reports and statistics and ensure they are distributed to the respective departments.
• Utilize interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.