Assistant Outlet Manager

SCORPİOS

Scorpios

Scorpios is a growing hospitality brand that brings people together around music, food, and mindfulness — always within a stunning natural landscape. Taking inspiration from the culture and history of its location, each project is intended as a platform for local creatives to exhibit their talents as well as a hub for the global Scorpios community to gather. Since its opening as a beachside music venue on Mykonos in 2015, Scorpios has grown into a global lifestyle hospitality brand with expanded offerings. Scorpios is now looking to build a highly dedicated team to drive the brand to its highest potential.

Job Description

Scorpios Bodrum is looking for an Assistant Outlet Manager that will play a pivotal role in ensuring seamless and efficient day to day operation of our venue. Reporting directly to the F&B manager, your primary responsibility is to uphold Scorpios high standards and create an exceptional guest experience while contributing to the achievement of the company’s financial goals. You will lead a team, coordinate with various departments, collaborate and assist with the budget and maintain the overall maintenance and functionality of the venue.

Opportunities For All

Scorpios was created to bring diverse communities of people together, and we take the same approach when building our teams. We thrive on differences and believe it is critical to our success as a global company. Scorpios is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

Responsibilities

• Oversee day-to-day operations, ensuring they align with Scorpios standards and brand ethos.
• Verify the venue's condition both before opening and after closing to ensure it meets appropriate standards.
• Oversee and supervise the weekly shift.
• Handle guest complaints promptly and professionally, ensuring feedback is communicated and improvements are made where necessary.
• Led, trained, and mentored the team to ensure consistent service standards.
• Supervising and ensuring the smooth operation of events.
• Collaborate with department heads to adjust the ambiance, lighting, and music volume based on the day, area, and time of the day, ensuring a seamless and enjoyable atmosphere according to senior management’s direction.
• Manage inventory updating the F&B manager.
• Ensure that guests have an exceptional experience by training and coaching staff in Scorpios hospitality standards.
• Collaborate with the hosting and reservations team to optimize table assignments and guest flow.
• Implement strategies to maximize guest satisfaction, including personalized service and timely response to guest needs.
• Recruit, interview, and hire a skilled and dedicated team for the department, ensuring they embody Scorpios' values and standards.
• Conduct regular performance evaluations and address staff development needs.
• Generate reports on the F&B operations, guest feedback, and performance metrics based on Scorpios reporting standards
• Provide insights and recommendations to the F&B Manager to enhance the guest experience and performance.
• Ensure strict adherence to Standard Operating Procedures (SOPs) for the venue to maintain consistency and quality.
• Monitor compliance with health, safety, and hygiene regulations to create a safe environment for guests and staff.
• Oversee staff canteen and housekeeping team
• Oversee housekeeping operations related to F&B hygiene spaces to ensure that cleanliness and maintenance standards are met

Requirements

• English Knowledge
• Turkish National
• University Degree or Technical Institution
• Working experience in similar role for minimum 5 years (preferably in 5* hotels, or high-end restaurant)
• Effective communication skills and pleasant personality, willing to support peers, the manager and the team of him/her
• Ability to work under pressure in a fast paced environment
• Adaptable and flexible profile

Benefits

Scorpios offers a competitive salary with career development opportunities, based on the candidate's qualifications and skills. By joining our team, you will have the opportunity to work in a stimulating and motivating environment which values and is committed towards its employees.

Scorpios offers a seasonal working contract from April to September.