Customer Relations Representative (*)

Schenker Arkas Nakliyat ve Tic. A.Ş.

We are looking for "Ocean Freight Customer Relations Representative " who is responsible for managing communication with customers, suppliers, foreign offices and operations to organize ocean freight operations.

Tasks:

*Assists customers with requests and requirements pertaining to pick-up and deliveries, tracing shipments

*Follows up with customers and other departments to resolve invoice problems and discrepancies

*Communicates with customers, coworkers, and other departments to facilitate the movement of freight and associated paperwork that requires special handling

*Solves customer issues/queries in conjunction with responsible departments

*Responsible for tracking and implementation processes of customers’ SOPs and KPIs 

Profile:

*Bachelor's degree in related fields (Logistics, Business Administration)

*Experience in preferably related business Customer Services or International Ocean Freight

*Office programs user experience

*Good command of the English language

*Command of transportation and customs legislation

(*) Equal Opportunity Employer:

At DB Schenker we are proud of our diverse workforce and we are committed to enhancing it further. Therefore, we welcome all applicants, regardless of gender, age, disability, nationality, religion, or sexual orientation.