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İzmir(Çeşme)

İş Yerinde

İş Yerinde

Job Type

Full-Time

Position Level

High Level Manager

Department

Other

Other

Application Count

178 application

Job Type

Full-Time

Position Level

High Level Manager

Application Count

178 application

Department

Other

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QUALIFICATIONS AND JOB DESCRIPTION

Start Your Journey With Us

The Luxury Collection is a glittering ensemble of locally authentic hotels and resorts from around the world. Our hotel teams curate the world’s most enriching and desirable destination experiences. Our mission is to guide our guests, these seasoned travelers on transformative journeys that touch their spirits, enrich their lives and create lasting memories. If you are someone with an appreciation for evocative storytelling and a desire to provide genuine, personalized, and anticipatory service, then we invite you to join us on our journey and explore a career with The Luxury Collection.

Reges, a Luxury Collection Resort & Spa, Çeşme offers you an excellent career opportunity as an Executive Housekeeper

JOB SUMMARY

Responsible for the daily shift operations of Housekeeping and Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.

  

CANDIDATE PROFILE 

 Education and Experience

·         Min. 5 years experience in similar position in international hotel chains,

·         University degree from Hotel Management, Hospitality, Business Administration, or related major,

·         Good level of all commands of English & Turkish,

·         Excellent interpersonal and communication skills,

·         Ability to work effectively with people at all levels of the organization,

·         Able to work under pressure and within tight deadlines of hotel industry,

·         Good command on MS Office applications,

·         Able to live in Çeşme.

   

CORE WORK ACTIVITIES

 

Managing Housekeeping Operations

• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.

• Works effectively with the Engineering department on guestroom maintenance needs.

• Supervises the property general cleaning schedule.

• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.

• Inventories stock to ensure adequate supplies.

• Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.

• Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.

• Supports and supervises an effective inspection program for all guestrooms and public space.

• Communicates areas that need attention to staff and follows up to ensure understanding.

• Ensures all employees have proper supplies, equipment and uniforms.

 

Managing Departmental Costs

• Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.

• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.

 

Ensuring Exceptional Customer Service

• Responds to and handles guest problems and complaints.

• Strives to improve service performance.

• Empowers employees to provide excellent customer service.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

 

Conducting Human Resources Activities

• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.

• Ensures employees understand expectations and parameters.

• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures.

• Observes service behaviors of employees and provides feedback to individuals.

• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.

• Participates in the employee performance appraisal process, providing feedback as needed.

• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.

• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

• Participates in employee progressive discipline procedures.

Preferred Candidate

More than 5 years of experience
Associate Degree(Graduate), Bachelor’s(Graduate), Master’s(Student), Master’s(Graduate)
Completed, Exempt
English(Reading : Advanced, Writing : Advanced, Speaking : Advanced)

Kat Hizmetleri Müdürü pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Kat Hizmetleri Müdürü Kat Hizmetleri Müdürü Maaşları Kat Hizmetleri Müdürü Nasıl Olunur? Kat Hizmetleri Müdürü Nedir? Kat Hizmetleri Müdürü İş İlanları
Şirketin Aydınlatma Metni

Çalışan, işbu Muvafakatname’nin yürürlüğe giriş tarihi olan 01/01/2020 tarihinden itibaren, Reges Tu

Detaylı Bilgi
Yan Haklar

Servis, Prim, Lojman, Yemekhane, Bireysel Emeklilik.

Kat Hizmetleri Müdürü pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Kat Hizmetleri Müdürü Kat Hizmetleri Müdürü Maaşları Kat Hizmetleri Müdürü Nasıl Olunur? Kat Hizmetleri Müdürü Nedir? Kat Hizmetleri Müdürü İş İlanları