Service Partner Manager

RANDSTAD SEARCH ANDSELECTION PER SEÇ VE YER LTD ŞTİ

We are looking for a "Service Partner Manager" for our business partner specialized in white goods based in Germany.

University graduate. Degree in Engeenering / Business Administration or equivalent,

At least 8 years of business experience,

Able to adapt to flexible working hours,

Able to use MS Office programs well,

Open to travel, (%60)

Experince in field service business in Domestic Appliance,

Will be able to exhibit a customer-oriented approach,

Well-developed communication skills,

Have patience and a positive perspective,

Developed organizational skills,

Prone to teamwork,

Analytical thinking and problem solving,

Fluent English.

Executing the Service Partner Management strategy,

Service delivery/go-to-market model,

Account Management,

GoTo Person for Service Partners and Subcontractors,

Being responsible for the management and operations of Service Partners and Subcontractors,

Performance management,

Measuring performance according to determined KPIs and targets,

MSP Field Service efficiencies,

MSP repair quality and field observation,

Income increase,

Spare Part consumption and accuracy of use,

Guaranteed performance.