Duties and Responsibilities

Responsibilities of the ICT Engineer will:

• study, design and manage new and existing Microsoft AD Server infrastructures.
• maintain, deploy, troubleshoot and support servers for a mixed customer environment;
• plan, execute and implement new system hardware and software and create and maintain team technical instructions, operating procedures and policies as needed;
• provide support towards the lifecycle of a mixed environment of vendor equipment in the datacentre to include version control and periodic preventive maintenance
• work with tight deadlines and well-defined milestones for the delivery of project objectives. The ICT Engineer is involved across all aspects of service delivery, from carrying out feasibility exercises and determining requirements to preparing detailed, technical and operational documentation.
• interact with co-workers, vendors, the general public and representatives of other organizations.
• attend meetings, conferences, task forces, committees, events, etc. to provide and receive updated information, work in unity with other business units with similar telecommunication equipment and system interests.
• draft engineering project proposals to define goals, identify the scope, background and need, and ascertain cost of equipment, parts and services.

Qualifications and Experience

The ICT Engineer will:

• design and implement ICT infrastructures, which encompass Hardware (routers, switches, servers, workstations, etc.) and Software defined architectures. The ideal candidate is expert in virtualized VMWARE (or equivalent) infrastructure design and configuration.
• create and maintain documentation for all system-related processes and procedures that he is in charge-of, including project requirements, changes, and upgrades, implementation and migration plans.
• be adept at ICT engineering, with working knowledge of data center devices, and security infrastructures.be an excellent problem solver who can determine the main source of product issues and provide quick, elegant solutions.
• when building and maintaining the ICT infrastructure, ensure that all details are correct, from software code to configuration settings, in order to avoid malfunctions, bugs, and security breaches.
• have fundamental knowledge in networking principles
• have minimum of two (2) years of relevant job experience in supporting various versions of Microsoft Operating Systems, Active Directory, OU design, AD replication, and group policies;
• have experience in Windows OS and application hardening
• have experience in designing, documenting and writing deliverable plans for enterprise implementations.
• have experience working in and maintaining servers in a medium to large data center
• have experience in Powershell scripting
• have experience in setup of Virtualized environment, including High Availability scenarios.
• have ability to analyze and reduce a wide range of product data in the determination of root causes to problems.
• have knowledge of design documentation standards
• demonstrate initiative, applies personal talent to practical solutions
• be self-motivated and work independently as well as in teams
• be fluent in English, comprehension, reading, writing, and interpersonal skill

Education

An ICT Technical diploma or Bachelor Degree in Computer Science (or equivalent).

Relevant and any applicable MCSA (or equivalent) certifications. Preferred certifications are: MCSE, CCNA, VMWARE, ITIL