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İlan yayından kaldırılmıştır
İstanbul(Asya)(Kadıköy)
İş Yerinde
İş Yerinde
Job Type
Periodical
Position Level
Assistant Specialist
Department
Marketing
Marketing
Application Count
88 application
Job Type
Periodical
Position Level
Assistant Specialist
Application Count
88 application
Department
Marketing
QUALIFICATIONS AND JOB DESCRIPTION
Oxford University Press is a department of the University of Oxford, which furthers the University’s objective of excellence in research, scholarship, and education by publishing worldwide.
The ELT Division is a global leader in the provision of multimedia English language teaching and learning materials. Operating in over 100 countries, it reaches millions of teachers and students each year to support the development of English language proficiency.
About the role
The highly successful English Language Teaching Division of Oxford University Press is looking for an enthusiastic and self-motivated 1 - Year Fixed Term Digital Services Specialist to join our successful and driven Marketing Team. The position will be based in Istanbul. This position is offered on a 1-year temporary basis as it is for Maternity cover.
Responsibilities of the role will include:
- To act as the customer support and sort out any technical/ user issues (including registration, purchase, use, etc.) from the customer immediately over the phone, online or on-site
- To coordinate with the UK customer support team to provide effective support to institutional and individual customers for the purchase of, access to and use of digital ELT materials
- To train customers (mainly teachers but also admins and students from time to time) regarding the effective use of digital products face-to-face and online
- To prepare guidelines for the customers (admin, teachers and students) in order to describe them the process thoroughly — both in English and in Turkish
- To analyse new digital products (both OUP and competition) and to train the sales team regarding these
- Teaching experience, preferably ELT or ICT / educational technologies (preferred)
- Familiarity/experience with digital educational platforms
- Language Accuracy and Fluency (in English and Turkish-- both oral and written)
- Problem Solving Skills
- ICT Skills
- Excellent use of Microsoft Office; specifically Word, Excel and PowerPoint
- Knowledge of main internet applications, learning management systems, tablet PC applications, new technologies and trends
- Interpersonal Skills
- Ability to design effective presentations and meetings
- Ability to communicate with different kinds of units and staff
- Time Management Skills
- Flexibility
- Work with different internal and external bodies and areas of work
- Some weekend work and extra office hours
- Based in Istanbul and visits the customers when needed (these visits can be in Istanbul and in other cities in Turkey)
Preferred Candidate
1 - 2 years of experience
Bachelor’s(Graduate), Master’s(Student), Master’s(Graduate)
English(Reading : Advanced, Writing : Advanced, Speaking : Advanced)
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Hakkımızda
About us: Oxford University Press (OUP) is a department of the University of Oxford.It furthers the University's objective of excellence in research,
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