Service And Application Engineer

Nanospek Nano Teknolojik ve Spektral Sis.Tic.Ltd.Ş

QUALIFICATIONS:

Knowledge, Skills and Abilities:

Ability to troubleshoot, test, repair and service technical equipment, to give application support.

Ability to work flexible shifts and adapt to changing work schedules

Experience as Field Service & Application Engineer

Committed, reliable and able to take responsibilities and be hands-on

OTHER REQUİREMENTS:

Bachelor Degree in Physics or Physics Engineering (Must)

Fluent in spoken and written English

Completed military service.

The training will take place mostly in Ankara, and in Germany

SUMMARY OF RESPONSIBILITIES:

Provide Customer Service & Application Support, remote and onsite

Coordinate, manage and carry out new installations, repair service or maintenance jobs

Troubleshooting, diagnosing system faults or technical problems, and resolve these

Service Contract Sales

ESSENTIAL FUNCTIONS:

Conducts equipment troubleshooting, analysis, and debugging in support of installation or operating activities.

Provide training for customers and users on system operation and maintenance

Complete and submit field service reports

Cooperate with sales & application team and share information across the organization

Maintain good relationship with customers via well-planned activities, reports, meetings and positive interactions

ADDITIONAL RESPONSIBILITIES:

Maintenance Contract Sales

Other after market sales, eg. spare parts, upgrade parts.