Sales Coordinator

Michael Page

Our client is a multinational company that presents in more than 60 countries. They are manufacturing, designing and installing of safe containment solutions with thermoplastic geomembranes.

This position has 3 main functions; Customer Service, Inside Sales and Aftersales Service.

Job Description:

- Support phone or email requests from customers and identify needs of customer as well as any other relevant information,

- For tenders, review and classify the provided info, sharing with the rest of department any information that might be consider or revise by them,

- Collaboration with Purchase Department,

- Coordinate payments to customers and finance department to get credit terms set up,

- Receiving and processing purchase orders from the customers,

- Keeping stock board up to date for potential orders, delivery inquiries, getting submittals together,

- Coordinate with client when material is going to be produced and when potentially going to ship and well as interact with production to get the schedule updated,

- Send samples when requested and provide the information and/or documentation required before shipping them,

- Coordinate with logistic team and the client providing necessary shipping documentations properly,

- Provide accurate information to the sales team, for developing together specific strategies per account to maximise our market share,

- Manage any request or complaint received from customers and address internally to solve it.

The Successful Applicant:

A successful Sales Coordinator is the link between the company and our customers, being the back up and double checker of all operations before/during/after the sales process, as well as new leads, provides information and support and manage any potential issue, with accuracy and efficiency.

Always responsible to prepare and follow quotes and opportunities, analyzing in each of them, the real customer requirements and expectations and providing a best solution for each of them.- Min. 2 years of Customer Service/Sales Experience,

- Fluent English communication skills (reading, writing and speaking), another language is a plus,

- Computer literacy.

- For male candidates, military service must be completed.