Residences Housekeeping Supervisor

Mandarin Oriental Bodrum

Duties and Responsibilities

Manage public area attendants while they are performing their duties assigned to ensure accordance and high quality standards of cleaning.
Ensure utilizing the proper equipment and machines for public area cleaning. Check them regularly and ensure the proper maintenance of all equipment, and repairs are completed promptly.
Identify the adequate supplies needed at working area, ensure cleaning stock is kept at the right level through periodic ordering. 
Take safety measures against fire and accidents in working area and give information about health & safety rules and emergency exits to HK staffs.
Inspect all public areas after being cleaned by Public Area Attendants, using designated checklists. Directly contact respective personnel and relay any deficiencies to be corrected.
Ensure standards of cleanliness, hygiene and tidiness in all public areas are maintained.
Check that all public areas are hazard free and report all deficiencies and malfunctions to HK or engineering office, then follow-up and report the results.
Coordinates work activities and cooperation inside own department and among other departments. 
Assist and liaise with HK coordinator or manager and notify them of all working areas in need of attention. 
Report all residential guests’ request to HK office and follow-up.
Keep colleagues informed of any issues or important details at working area at the end of day. Ensure and deliver all equipment and machines clean and working properly.
Conducts orientation training and in-service training to explain policies, working procedures, and to demonstrate use and maintenance of equipment for new staff and report all as required. 

Requirements

Minimum of 2 years housekeeping experience in a luxury environment.

Well-presented, creative, motivated.

Experienced in diversity in the work place. 

Ability to communicate efficiently, respectfully and fairly in a diverse environment.

Flexibility is paramount as it relates to is schedule for this position (AM, MID, Evening Shifts).

Must have proven history of being guest service oriented.

Able to multi-task and remain composed at all times.

Able to work well in a team environment 

Able to stand for extended periods of time.