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Bursa(Gemlik)

İş Yerinde

İş Yerinde

Job Type

Full-Time

Position Level

Specialist

Department

Customer Relations

Customer Relations

Application Count

588 application

Job Type

Full-Time

Position Level

Specialist

Application Count

588 application

Department

Customer Relations

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QUALIFICATIONS AND JOB DESCRIPTION

• University Education( Bachelor’s Degree from Engineering departments or relevant).

• Experience in Customer Service, preferably in an automotive supplier multinational.

• Having analytical mindset, creative, good planning skills.

• Excellent command of MS-Office applications,especially Excel, SAP SD Module knowledge is an advantage.

• Experience in International/Intercultural company and leadership experience is an asset.

• Solution oriented approach for customers and other internal departments required.

• Resilience, high team orientation and willingness to travel.

• Troubleshooting, decision and problem solving skills.

• Strong communication, organization and time management skills.

• Open for changes and passionate for innovation.

• Fluent knowledge of English is mandatory.

• No Military service obligation required for male candidates.

İŞ TANIMI

To work within the framework of IATF 16949 Quality norm, procedures, instructions and Leoni Code of Conduct

• Providing the highest level of customer satisfaction.

• Manage and control relationships with customers.

• Managing customer supply from forecasts info until delivery of the products on time.

• Following up customer orders and making the order management and analyze of forecasts.

• Arrangement of shipments and preparation of delivery notes and sales invoices with customer service team.

• Inventory management and analyses through reorder points for VMI serviced and consignment managed

customers.

• Communicating with customers about orders, information requests, price inquiries, follow up of due payments

in accordance with accounting department.

 Planning and executing national and international Customer Visits.

• Providing support for central sales and marketing units at Headquarters.

• Management of 5S and Kaizen activities within customer service department.

• Preparing routine and extra needed reports for Customer service and Sales department.

• University Education( Bachelor’s Degree from Engineering departments or relevant).

• Experience in Customer Service, preferably in an automotive supplier multinational.

• Having analytical mindset , creative, good planning skills.

• Very Good knowledge of excel required , SAP SD Module knowledge is an advantage.

• International/Intercultural experience and leadership experience is an asset.

• Solution oriented approach for customers and other internal departments required.

• Resilience, high team orientation and willingness to travel.

• Troubleshooting, decision making and problem solving skills.

• Strong communication, organization and time management skills.

• Open for changes and and passionate for innovation.

• Fluent knowledge of English is mandatory.

• No Military service obligation required for male candidates.

Preferred Candidate

No experience preference
Bachelor’s(Graduate), Master’s(Student), Master’s(Graduate)
Completed
English(Reading : Advanced, Writing : Advanced, Speaking : Advanced)

Müşteri Hizmetleri Temsilcisi pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Müşteri Hizmetleri Temsilcisi Müşteri Hizmetleri Temsilcisi Maaşları Müşteri Hizmetleri Temsilcisi Nasıl Olunur? Müşteri Hizmetleri Temsilcisi Nedir? Müşteri Hizmetleri Temsilcisi İş İlanları
Hakkımızda

Leoni Kablo ve Teknolojileri San. ve Tic. Ltd. Şti Leoni AG, otomotiv, beyaz eşya, elektrik / elektronik mühendisliği endüstrisi ve her türlü

Şirket Sayfasına Git
Yan Haklar

Özel Sağlık Sigortası, Servis, Yemekhane.

Müşteri Hizmetleri Temsilcisi pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Müşteri Hizmetleri Temsilcisi Müşteri Hizmetleri Temsilcisi Maaşları Müşteri Hizmetleri Temsilcisi Nasıl Olunur? Müşteri Hizmetleri Temsilcisi Nedir? Müşteri Hizmetleri Temsilcisi İş İlanları