Customer Sales Representative

Kordsa Teknik Tekstil A.Ş.

"Every two in three aircraft tires and every one in two automobile tires are globally reinforced by Kordsa."

Are you ready to reinforce the world?

Kordsa is globally recognized as “The Reinforcer” with its technology and market leadership in the reinforcement technologies. To keep this title, we do not just reinforce our business, we also reinforce our people through our HR policies, systems and processes. We believe that our biggest asset is our over 4000 employees from all over the world.

''WE are seeking a Customer Sales Representative to reinforce our Sales Operation, EMEA Team.''

• Bachelor's degree in Business Administration, Economics, MBA degree is a plus,
• New graduated or maximum 2 years experience in customer oriented processes in B2B companies,
• Experience in export, customs and logistics operations with foreign trade legislation knowledge,
• Analytical thinking, result-oriented, enthusiastic, problem solving, customer orientation skills, 
• Self-motivated, positive, energetic and eager to learn continuously,  
• Fluency in both written and spoken English, preferably also in German,
• Experience in SAP is an asset, 
• Preferably located in Kocaeli,
• No restrictions to travel abroad.

İŞ TANIMI

• “Order management process” for customers; collecting orders, planning and dispatching (including documentation and transportation),
• Costumer Forecast Management System 
  
• Customer relations on order bases,
• Coordinating internal proccesses according to customer expectations (planning, purchasing, sales),
• Coordinating logistics, forwarding, and customs activities until the product reach to customer,
• Responsible for documentation of foreign trade & local sales activities,
• Order related ERP applications,
• Ownership of reporting and recording of customer complaints,
• Developing projects to increase customer satisfaction via involving related internal processes and/or third parties.