GENEL NİTELİKLER VE İŞ TANIMI
Contribute to the success of the company and sales by effectively using sales techniques and processes to convert prospective leads into guests
Following up on referrals and leads
Cater the sales experience to the individual needs and preferences of each potential lead and follow through with the sales contract process to ensure that all required paperwork are completed accurately and in a timely manner efficiently
Generate maximum sales efficiencies while maintaining a professional and personal image, upholding the organization's standards of integrity, quality and service to customers
Must treat all guests with the utmost respect and courtesy
Follow all company policies and procedures
Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette
Develop and maintain positive working relationships with others; support team to reach common goals
Contact prospective guests to make aware of upcoming promotions
Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
Identify priorities and effectively execute tasks/projects accordingly and in a timely manner
3+ years of experience preferably in Hospitality/Wellness Sector in a similar position
Interested in wellness and well-being trends
Excellent command over written and spoken English and Turkish.
Experience in Hotel operations and reservation, pricing, booking and cancellation policies and procedures is preferred
Proficient in MS Office
Flexible with domestic and regional travel as required.
Excellent sense of product and service quality, a passion for excellence and an understanding of the sophisticated needs of the wellness customer
Excellent organizational skills
Self-motivated with minimal supervision;
Telemarketing and personal contact skills
Excellent communication skills, both verbal and written
Flexible working hours including AM shifts, PM shifts, weekends and public/bank holidays if needed
Energetic with a positive attitude.
The LifeCo is the first and only well-being/well-aging, healthcare and disease prevention/support center in Turkey and a rare example in the world, addressing the growing needs of people trying to prevent and cope with modern lifestyle diseases and providing a 360° holistic approach that includes anti-aging and well-being therapies, preventative treatments for chronic diseases and cancer, pampering and beauty treatments, as well as spiritual therapies, all in the same complex. Three Well-being Centers are situated in Bodrum, Antalya and Phuket.