Restaurant Hostess

JW Marriott Istanbul Bosphorus

As a Restaurant Hostess, you will be the first point of contact for guests, responsible for greeting them, seating them, and providing a positive experience. Your excellent customer service skills and friendly demeanor will contribute to the overall success of the restaurant.

• High school diploma or equivalent
• Prior experience in a customer service role
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Knowledge of restaurant operations and procedures

• Welcome and greet guests in a friendly and professional manner
• Escort guests to their tables and ensure they are comfortable
• Manage reservations and waitlist, and provide accurate wait times
• Answer phone calls and assist with inquiries or reservations
• Coordinate with the serving staff to ensure efficient seating and service
• Maintain cleanliness and organization of the hostess station
• Assist with any other duties as needed to support the restaurant team