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İlan yayından kaldırılmıştır
İstanbul(Asya)
İş Yerinde
İş Yerinde
Job Type
Full-Time
Position Level
Medium Level Manager
Department
Tourism / Hospitality
Tourism / Hospitality
Application Count
188 application
Job Type
Full-Time
Position Level
Medium Level Manager
Application Count
188 application
Department
Tourism / Hospitality
QUALIFICATIONS AND JOB DESCRIPTION
We are looking for a Night Manager who reports directly to the Front Office Manager and is responsible for supervising the receptionists, operators and bell team
· Bachelor’s degree from a university related to Hospitality Management or hotel studies
· Minimum 2 years or more of experience in a similar role in a chain hotel
· Very good command of written and spoken English and Turkish
· Advanced knowledge of MS Office and Opera PMS
· Knowledge of hospitality operations, including emergency evacuation drills
· Excellent communicator with the ability to multitask
· Solid communication, problem solving, decision-making, and interpersonal skills
· Must be able to manage and work overnight shifts
· Male candidates must have completed military service
· Bachelor’s degree from a university related to Hospitality Management or hotel studies
· Minimum 2 years or more of experience in a similar role in a chain hotel
· Very good command of written and spoken English and Turkish
· Advanced knowledge of MS Office and Opera PMS
· Knowledge of hospitality operations, including emergency evacuation drills
· Excellent communicator with the ability to multitask
· Solid communication, problem solving, decision-making, and interpersonal skills
· Must be able to manage and work overnight shifts
· Male candidates must have completed military service
İŞ TANIMI
- Represents property management in responding to any guest or host incident.
- Operates the Front Office properly and efficiently
- Supervises and assists receptionist with their duties.
- Ensures that all night audit procedures are completed to both quality and time standards each night.
- Communicates important and timely company information to the overnight team each night as to keep them informed and engaged.
- Responsible for initial and ongoing training and development of overnight hosts in addition to holding host accountable for executing their departmental standards.
- Acts in the absence of Department Heads on the overnight shift, and communicates incidents proactively and effectively with Front Office Manager.
- Assists any department in need of assistance on the overnight shift and communicates incidents with respective department heads.
- Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.
- Communicates any variations to the established norms to the appropriate department in a timely manner.
- Communicates any guest service related issues to the rest of the hotel in a timely manner, as appropriate.
- Strives to improve service performance on an ongoing basis.
- Ensures Front Office hosts’ compliance with all established policies and procedures.
- Supervises the management of debtors, group and individual guest invoicing and cash operations.
- Constantly observes host interactions with guests and provides timely feedback as to develop host and improve service levels.
- Coordinates and supervises daily arrivals and departures as well as Front Office service flow.
- Ensures the house is blocked properly and that arrival rooms will be ready on time, keeping in communication with Housekeeping.
- Communicates VIP arrivals and in-house to Front Office team, and meets and engages with VIPs both at arrival as well as while they are in-house.
- Performs all night audit functions and completes overnight checklist.
Preferred Candidate
More than 5 years of experience
Bachelor’s(Graduate), Master’s(Student), Master’s(Graduate), Doctorate(Student), Doctorate(Graduate)
Completed
English(Reading : Advanced, Writing : Advanced, Speaking : Advanced)
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Hakkımızda
2007 Ağustos ayında açılan İstanbul Marriott Hotel Asia, Anadolu yakasının ilk Uluslararası zincir oteli olma özelliğine sahiptir. İstanbul Marriott H
Şirket Sayfasına GitGece Müdürü pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
Gece Müdürü Gece Müdürü Maaşları Gece Müdürü Nasıl Olunur? Gece Müdürü Nedir? Gece Müdürü İş İlanları