Corporate Services Assistant

British Consulate General İstanbul

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow. 

The British Consulate General in Istanbul is part of a worldwide network representing British political, economic and consular interests overseas and is seeking a temporaryCorporate Services Assistant to join its Business Hospitality and Housekeeping team. Duties will include supporting the Business Hospitality and Events Manager with   housekeeping and administration of in-house catering. The Corporate Services Assistant is expected to display a pleasant and professional demeanour at all times. This role may include shift, evening, and weekend work.

Main responsibilities will include:

Assist the Business Hospitality and Events Manager

              - with the logistics, scheduling and catering services for events hosted by Her Majesty’s Consul-General and/or Her Majesty’s Ambassador;

              - in the supervision of the Housekeeping team, provide support to the team and section when necessary;

              - in coordination of other corporate events;

• Resident waiter/waitress duties in the Consulate-General, serving food and drinks to the highest formal standards;
• Liaise directly with florists, assist in planning and placing the orders for events hosted by Her Majesty’s Consul-General and/or Her Majesty’s Ambassador;
• Liaise with all stakeholders related to own area, such as dry cleaners, cleaning material suppliers and catering companies;
• Provide diary management support to the Business Hospitality and Events Manager on a daily basis and make necessary preparations as required;
• Ensure that the technical setup equipment at the event venues and meeting rooms are maintained and stored safely and appropriately;
• Create requests for the Technical Works Group as and when required;
• Control stationery stocks; ordering and supply, monitoring the consumption of official stocks, keep up to date stock lists;
• Liaise with the Cook for each event, supporting the Business Hospitality and Events Manager with the menu preparation procedures, shopping, food service and table set up;
• Administration of a small impress account, cash and Corporate Credit Card expenditure related to the Business Hospitality team.

ESSENTIAL QUALIFICATIONS, SKILLS AND EXPERIENCE

• Fluency in Turkish (both oral and written);
• Reasonable command of English (both oral and written);
• Basic computer skills (MS Office programmes);
• Be able to understand and carry out verbal and written instructions;
• Be able to work under pressure and complete tasks to an agreed standard

DESIRABLE QUALIFICATIONS, SKILLS AND EXPERIENCE

• Waiter/Waitress skills and cleaning experience in fine dining establishments or hotels is preferable;
• Experience of working in, and caring for, historic buildings is an asset;
• Knowledge of wines, spirits and other beverages, and how to serve them appropriately is an advantage;
• Experience in hospitality sector would be an advantage.

REQUIRED COMPETENCIES 

Collaborating and Partnering, Delivering Value for Money, Managing a Quality Service, Delivering at Pace 

GRADE 

A1 (L)

TYPE OF POSITION 

Full-time, Temporary

WORKING HOURS PER WEEK 

36.25 Net

STARTING MONTHLY SALARY (USD) 

1,095.59

START DATE                          

13 January  2020

OTHER BENEFITS AND CONDITIONS OF EMPLOYMENT 

This is a full-time temporary contract for 5 working days (36.25 hours net) per week, for a period of 6 months.

The monthly salary for this position is 1,095.59 USD gross A1 level. Please note that staff members are responsible for paying any income tax required by local law.

All applicants should have the right to live and work in Turkey. The British Consulate General in Istanbul does not sponsor for work permits.

The successful candidate will be subject to professional background check, security clearance and a probation period of 2 months.

Staff recruited locally by The British Consulate General in Istanbul is subject to Terms and Conditions of Service according to local Turkish employment law.

British Diplomatic Missions are equal opportunities employers, dedicated to inclusivity, a diverse workforce and valuing difference. We are committed to developing a learning organisation that enhances business performance, maximises our staff’s potential and encourages staff innovation and development.