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Service Operations Coordinator

İLTEKNO

İstanbul(Avr.)(Şişli)

İş Yerinde

İş Yerinde

Job Type

Full-Time

Years of Experience

More than 2 years of experience

Department

Technical Service

Technical Service

Application Count

551 application

Job Type

Full-Time

Years of Experience

More than 2 years of experience

Application Count

551 application

Department

Technical Service

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QUALIFICATIONS AND JOB DESCRIPTION

During the 30 years from the day of its establishment, Iltekno has realized a number of innovative power generation and cogeneration/trigeneration applications in various sectors like hotels, hospitals, airports, universities, landfills, biogas plants, industrial facilities and IPPs. With its in-house engineering, design, procurement, installation and after-sales services, Iltekno offers turnkey solutions with the most appropriate configurations to meet the needs of its customers.

Now, an opportunity has arisen for a Service Operations Coordinator to work for office and field within the Service Department of our company.

Requirements:

  • Bachelor and/or Master degree in Marine Engineering or Naval Architecture & Marine Engineering,
  • Adequate level educational background about engine theory and strong knowledge about engine parts,
  • Minimum 2 years’ of experience in related fields,
  • Excellent command of English both written and spoken,
  • Good knowledge of Microsoft Office,
  • Strong interpersonal & communication skills,
  • Ability building collaboration with team members and customers,
  • Analytical thinking skills, technically oriented, good at account management,
  • Strong negotiator, problem solver, result & customer oriented,
  • Having class B driving licences,
  • No military obligation for male candidates,

Job Description:

  • Detecting breakdowns of cogeneration / trigeneration and solving by remote control systems from office,
  • Directing technical teams for troubleshooting related breakdowns in power plants,
  • Proving technical support to field service teams,
  • Proposing breakdown repair works, manage field organization,
  • Planning and organizing service/maintenance workflow by coordination with field service teams,
  • Analyzing reasons of breakdowns, preparing scenarios base on analizes, prepairing, controling and keeping failure reports,
  • Being the point of contact between the company and the customers,
  • Building relationships and maintaining frequent contact with key customers, potential internal and external customers,
  • Monitoring, responding and escalating customer feedback/issues as appropriate to ensure satisfaction,

Preferred Candidate

Bachelor’s(Graduate), Master’s(Student), Master’s(Graduate), Doctorate(Student), Doctorate(Graduate)
English(Reading : Advanced, Writing : Advanced, Speaking : Advanced)

Servis Mühendisi pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

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Electric& Electronic / Energy

Hakkımızda

İltekno, 1989 yılında İstanbul’da kurulmuştur. İltekno’nun ana çalışma alanı anahtar teslim gaz/dizel motorları ile Enerji Santralleri kurulumudur. İ

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Servis Mühendisi pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

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