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Bellboy

IGA Havalimanı İşletmesi A.Ş.

İstanbul(Avr.), İstanbul(Asya)

İş Yerinde

İş Yerinde

Çalışma Şekli

Tam Zamanlı

Pozisyon Seviyesi

Eleman

Departman

Turizm

Turizm

Başvuru Sayısı

999+ başvuru

Çalışma Şekli

Tam Zamanlı

Pozisyon Seviyesi

Eleman

Başvuru Sayısı

999+ başvuru

Departman

Turizm

GENEL NİTELİKLER VE İŞ TANIMI

BELLBOY - YOTEL ISTANBUL GRAND AIRPORT
Istanbul Airport City
İstanbul Airport City, located at the İstanbul New Airport project, is a globally unique urban development project located near the airport within the boundaries of the expropriation area.
İstanbul Airport City will be built to perfection with a 10 million square meter area to be a reference point for the cities of future airports around the world.
İstanbul Airport City; will be surrounded by green, sustainable design and architecturally rich buildings with offices, shopping centers, social facilities, hospitals, schools and exhibition facilities.
Thanks to the large scale and diversified store mix, the entire city will serve not only airport customers. The shopping and living center, which is directly connected to the subway line, will host many domestic and foreign brands and will provide 24/7 service.
İstanbul Airport City will become a new commercial center with A + office facilities (functional, comfortable and luxurious) and will increase its performance by adding value to the tenant companies
Who? – YOTEL & YOTELAIR ISTANBUL AIRPORT
A truly accessible expanding global hotel brand. At YOTEL, we create time, a seamless, intuitive experience. Through efficiency and technology, we ensure that our guests have everything they need and nothing they don’t. We are all about innovation, flexible and smart design. Our clever use of space means we can offer central, convenient locations at an outstanding affordable price. We will never stop innovating. Since we were founded over ten years ago it’s been our mission to disrupt the travel industry.
YOTEL & YOTELAIR Istanbul Airport, will operate with 451 cabins with super comfy adjustable queen size Smart Bed, work desk and a techno wall with mood lighting and HD Smart TV. There is rain shower and heated towel rock in all the cabins. There will generous Food & Beverage facilities namely a Club Lounge, Restaurant and Grab & Go 7/24 at the service of our guests. Meeting rooms will be the new center of the meetings with no need to go the city and also there is a Fitness Room, Sauna and Hammam facilities for our guests to enjoy the long time between the flights and feel no stress.
What?
We are looking for Bellboy to join our vibrant team. You’ll need to live and breathe our values; be smart, honest, efficient, inspiring whilst displaying empathy. Ideally with a background within the hospitality sector.
Skills and qualifications we are looking for:
  • Minimum 1 year of Bell Team experience in a branded hotel or a related industry.
  • Good in time management.
  • Able to manage multitask work in a strong-paced environment.
  • Able to establish and maintain healthy working relationships with people in course of work.
  • Willingness to work additional hours to meet tight deadlines.
  • Ability to perform under pressure.
  • Uphold the highest standards of YOTEL Istanbul Airport and business culture.
  • Maintain a friendly & cohesive work environment with crew, internal departments & guests.
For you?
We offer an inclusive, fun, fast paced entrepreneurial working environment with a good salary and benefit package.
Have you got what it takes? If so, we’d love to hear from you. It’s the right time to join us.

İŞ TANIMI

Position Overview:

Ground Control Crew will be responsible for creating a welcoming first impression and arrival experience for all our guests. Additionally, they will assist guests in answering questions about the hotel, local area and Istanbul, including restaurants, attractions and events. The Ground Control Crew Member will be responsible for, but not limited to greeting all YOTEL guests, and assisting with luggage as needed. All responsibilities shall be carried out in a timely, accurate, and professional manner, in accordance with YOTEL’s core values.
 
Key Relationships:
 
  • Internal: Mission Control, Sales, Revenue, Housekeeping, Accounting, Maintenance, IT, YOTEL Home Staff
  • External: YOTEL guests/visitors, other hotel personnel and vendors/suppliers.
 
Major Duties & Responsibilities:
 
  • Receive Guests in a professional and friendly manner, exceeding Guest expectation from arrival through to departure
  • Maintain effective communication with all related Departments to ensure smooth service delivery
  • Maintain an up to date knowledge of the Hotel and local services
  • Maintain awareness of Guest profile through StayNTouch Guest profile system
  • Ensure that the Guest luggage is carried from arrival point to room and from room to departure point on check out
  • Handle all messages, mail and packages for Guests and Employees, ensuring they are delivered at the appropriate time in a professional manner
  • Deliver Guest messages and other deliveries immediately without delay in a professional manner
  • Ensure store room is clean tidy and well organized
  • Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment
  • Comply with the hotel environmental, health and safety policies and procedures
 
Skills/Qualifications:
 
  • Ability to work independently with limited support
  • Strong verbal and written communication skills; excellent listening skills; ability to comfortably and effectively communicate with people
  • Strong ability to track actions and follow through on processes
  • Excellent organizational and problem-solving skills; ability to effectively handle problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
  • Ability to handle sensitive, confidential information discreetly and professionally
  • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger
  • Strong detail orientation; ability to set priorities,
  • Strong ability to track actions and follow through on processes
  • Proven ability to work effectively in an unstructured, fast-paced and constantly changing environment
  • Commitment to excellence and continuous improvement
  • Versatility, flexibility, and a willingness to work with multiple priorities with enthusiasm
  • Excellent time management and organizational skills
  • At least one-year of recent guest services experience (preferably concierge or front desk) in a 4 to 5-star hotel (and familiarity with the quality and service expectations associated therewith) required. 
  • Uphold the highest standards of YOTEL Istanbul Airport and business culture.
  • Maintain a friendly & cohesive work environment with crew, internal departments & guests.
 
Essential Physical Abilities:
 
  • Endure various physical movements throughout the work areas, such as reaching, bending and stooping.
  • Ability to grasp, push or pull heavy loads, and lift and/or carry or otherwise move packages, and boxes weighing up to 75 lbs. on occasion.
  • Ability to stand, walk and/or sit and continuously perform essential job functions.
  • Ability to perform tasks requiring bending, stooping, kneeling, and walking significant distances on property.
  • Ability to lift, bend, stoop, push or pull heavy loads weighing up to 50 lbs.
  • Repetitive hand motion (typing) for extended periods of time.
 
What are YOTEL people like?
  • Pro-active with a ‘can do’ positive attitude.
  • Likes to be busy, always looking for the next task or goal to achieve.
  • Great attention to details in everything that they do.
  • Sociable and confident with each other and our guests.
  • Friendly, warm and welcoming always.
  • Professional in their outlook, taking pride in their appearance, performance and reputation.
  • Takes responsibility for their actions and those of the wider team.
  • Likes to own problems and find solutions for the benefit of the guests and team alike.
 

Aday Kriterleri

1 - 4 yıl arası
Ön Lisans(Mezun), Üniversite(Mezun)
Yapıldı
B sınıfı

Bellboy pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

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Turizm / Konaklama ve Otelcilik

Hakkımızda

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Şirket Sayfasına Git
Şirketin Aydınlatma Metni

AYDINLATMA METNİ1. Girişİşbu aydınlatma metni; İGA Havalimanı İşletmesi Anonim Şirketi (“Şirket”) ol

Detaylı Bilgi
Yan Haklar

Özel Sağlık Sigortası, Servis, Yemekhane.

Bellboy pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Bellboy Bellboy Maaşları Bellboy Nasıl Olunur? Bellboy Nedir? Bellboy İş İlanları