Receptionist

Happy İnsan Kaynakları

HOTEL FRONT OFFICE CLERK & RECEPTIONIST

Summary Of Responsibilities:

• Consistently offer professional, friendly and engaging service,
• Greet, check in and settle guest accounts while ensuring all service standards are followed,
• Assist guests regarding hotel facilities in an informative and helpful way,
• Respond to each Guest who approaches the Reception Desk,
• Drive rate through up-selling room brands,
• Follow department policies, procedures and service standards,
• Follow all safety policies,
• Other duties as assigned

Qualifications:

• Proficiency in English (verbal and written), second language an asset,
• Previous customer related experience preferred,
• Must possess a professional presentation,
• Strong interpersonal and problem solving abilities,
• Highly responsible & reliable,
• Ability to work well under pressure in a fast paced environment,
• Ability to work cohesively with fellow colleagues as part of a team,
• Ability to focus attention on guest needs, remaining calm and courteous at all times

"HAPPY İnsan Kaynakları"  Türkiye İş Kurumu' nun 728 numaralı izin belgesi ile faaliyetlerini sürdürmektedir.