Guest Services Agent

Güzel Oteller Turizm İnşaat San. Ve Tic. A.Ş Swissotel Büyük Efes İzmir

Swissôtel Buyuk Efes, Izmir

Swissôtel Hotels & Resorts is a distinctive group of deluxe hotels where we put the emphasis on our people. We strive to provide a motivating and rewarding environment that attracts inspired and talented people who are willing to bring news ideas, use & develop their knowledge to reinvent their career path
 

• University degree preferably Tourism & Hotel Management
• Proficiency in English (verbal and written)
• Team-oriented
• Focused on guest satisfaction
• Strong interpersonal and problem solving abilities
• Must possess a professional presentation

İŞ TANIMI

• Adopt a friendly, helpful and pleasant attitude to all guests
• Assist guests with their business center needs 
• Contact appropriate individual or department as necessary to resolve guest call, request, or problem
• Maintain close working co-operation with other departments
• Follow communication procedures, guidelines, and policies