Assistant Front Office Manager

Grand Sirkeci

Grand Sirkeci Hotel opens the doors of a world full of privileges in the heart of Istanbul.

If you want to enjoy a modern living area and experience the culture-smelling atmosphere of the old town, then your place is ready inGrand Sirkeci Hotel Family!
We are looking for a Assistant Front Ofiice Manager to be employed at the Grand Sirkeci Hotel, aiming for a career in the field and in accordance with the following qualifications.

Responsibilities: 

·        Consistently offer professional, friendly and engaging service

·        Lead and manage all aspects of the Front Office department

·        Maximize rooms revenue through participating in yield management meetings and implementing, supporting agreed upon Management strategies and practices

·        Handle guest concerns and react quickly, logging and notifying proper areas 

·        Conduct regularly scheduled departmental meeting

·        Manage the departmental budget 

·        Balance operational, administrative and Colleague needs

·        Assist guests regarding hotel facilities in an informative and helpful way

·        Follow all safety policies  

 Qualifications:

·        Previous leadership experience required,

·        Previous Property Management System experience required,

·        Computer literate in Microsoft Window applications required,

·        Must possess a professional presentation, 

·        Strong interpersonal and problem solving abilities,

·        Highly responsible & reliable,

·        Ability to work under pressure in a fast paced environment,

·        Ability to work cohesively as part of a team,

·        Ability to focus attention on guest needs, remaining calm and courteous at all times.