Client Solutions Specialist

GfK Araştırma Hizmetleri A.Ş.

GfK Türkiye is the leading market research agency in Turkey. The company was established in 1987 and employs 200 full-time employees. As a member of the multi-nationalGfK Group ranking 4th in the global research market and active in 100 countries on 5 continents, GfK Türkiye is in tune with all innovations and improvements in the research sector at the global level. GfK Türkiye offers fact-based consultancy to help companies achieve sustainable growth in today's competitive environment providing reliable data collection and insightful reporting that enables its clients to shape their business and marketing strategies. From customer satisfaction to employee satisfaction, brand-image surveys; GfK Türkiye develops custom models for all marketing research types that meet our clients' needs.

GfK Türkiye will continue to strengthen its innovative position in the sector by pursuing its successful business strategy and by focusing on its 5 corporate values; "client focus", "our people", "innovation", "global expertise- local knowledge" and "growth".

For our Client Solutions department we are looking for a Client Solutions Specialist with below-mentioned qualifications:

·         Having a university degree from a reputable university in Turkey (Preferably Business Administration, Economics, etc.)

·         At least 3 or more years experience in Marketing / Sales / Category Management in Retail Sector

·         Good at reporting and presentation skills

·         Advanced level of knowledge in usage of MS office programmes

·         Excellent command of written and spoken English

·         Having an analytical and proactive problem-solving skills

·         Strong interpersonal, communication and teamwork skills

·         Having a positive approach, organized and well-disciplined to manage the workload with a reporting system

·         Living in Istanbul

·         No military obligation for male candidates

Job Description:

This position will report to Client Solutions Director and responsible for below tasks:

The Client Solutions Specialist is a role, combining aspects of sales and marketing, as well as market research responsibilities. This includes sound data analysis and interpretation, prompt response to client queries, client management and identifying opportunities for growth.  The role demands exemplary client servicing skills, as well as selling, account development, and product management abilities.

The responsibilities of the position involve dealing with client queries and requests, helping to construct client presentations and reports based upon briefs provided and supporting the immediate team’s administrative duties. It is envisaged, that this individual will (if successful) be responsible, in a relatively short period of time, for writing and delivering presentations to clients and taking responsibility for managing some of our client portfolios.