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Santral Operatörü

G Rotana Hotel

İstanbul(Avr.)(Bağcılar)

İş Yerinde

İş Yerinde

Job Type

Full-Time

Position Level

Assistant Specialist

Department

Tourism / Hospitality

Tourism / Hospitality

Application Count

69 application

Job Type

Full-Time

Position Level

Assistant Specialist

Application Count

69 application

Department

Tourism / Hospitality

QUALIFICATIONS AND JOB DESCRIPTION

Education, Qualifications & Experiences

You should ideally have a diploma / degree in the hospitality field with similar previous work experiences. Excellent written and verbal English communication skills along with strong voice modulation abilities are essentials. Computer literate and previous experiences with Opera are an advantage.

 Knowledge & Competencies

 The ideal candidate will be customer driven and an extremely proactive and ‘switched on’ personality with an outgoing and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:

Understanding the Job

Taking Responsibility

Recognizing Differences

Customer Focus

Customer Focus

Adaptability

Teamwork



İŞ TANIMI

We are currently looking for young, dynamic, self motivated Front Office professionals who want to move their careers forward.

As a Guest Service Coordinator you are responsible to handle every phone call with importance to provide professional and customer focused response to our guests, ensuring their stay will become a memorable experience, whereby your role will include key responsibilities such as:

•Receive each guest call in a professional and friendly manner

•Maintain effective communication with all related department to ensure smooth service delivery

•Handle every query in a polite and courteous manner and exceed guest expectations

•Ensure guests are greeted by name upon calling as per the Rotana Standard

•Maintain an up to date knowledge of the hotel and local services

•Maintain an awareness of guest profile through the Opera guest profile system

•Complete management’s long distance call vouchers and record them on the traffic sheet

•Maintain the guest wake up call sheet and deliver calls accordingly on time and to the established standard

•Ensure the proper operation of the switchboard, resulting in fast and efficient transferring of internal and external calls

•Take messages for guests and management as per the required standard.

Preferred Candidate

More than 1 years of experience
Associate Degree(Graduate), Bachelor’s(Graduate), Master’s(Student), Master’s(Graduate)
Exempt, Incomplete, Delayed
English(Reading : Good, Writing : Good, Speaking : Good)

Santral Operatörü pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Santral Operatörü Santral Operatörü Maaşları Santral Operatörü Nasıl Olunur? Santral Operatörü Nedir? Santral Operatörü İş İlanları

Hotel and Accommodation Management

Şirketin Aydınlatma Metni

MAROTA TURİZM VE GAYRİMENKUL YATIRIM A.Ş.ÇALIŞAN ADAYI AYDINLATMA METNİ Marota Turizm Ve Gayrimenkul

Detaylı Bilgi
Yan Haklar

Servis, Yemekhane.

Santral Operatörü pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Santral Operatörü Santral Operatörü Maaşları Santral Operatörü Nasıl Olunur? Santral Operatörü Nedir? Santral Operatörü İş İlanları