Operations Manager – Express & Courier Services

Firma Bilgisi Gizli

Operations Supervisor (Manager) – Express & Courier Services

                                                              İstanbul, Turkey

Job Description

Position: Operations Supervisor (Manager)

Department: Operations / Administration

                                                                  Overview

Responsible for the administration, sales controlling and operational support of international logistics activities in a start-up Express & Courier Services Company in İstanbul/Turkey.

                      Only applications in English will be taken into consideration

                    Please include your salary expectations along with your resume

Responsibilities:

• Make sure daily operations run smoothly
• Deal with the paperwork
• Sort and distribute communication in a timely manner
• Create and update records ensuring accuracy and validity of information
• Handle shipping and receiving process (logistics)
• Take orders and make sure they are prepared properly before sending out
• Supervise personnel’s schedule and duties
• Monitor payments to suppliers and receipts from customers
• Sales support and controlling
• Research transaction issues
• Schedule and monitor interviews and office meetings
• Organize office and file managing
• First level customer support and forward issues to relevant departments
• Support the General Manager in everyday tasks
• Budget management and monitoring
• Execute other duties as assigned by the General Manager

Requirements:

• Minimum 3+ years proven experience in similar administrative/operational position and sales controlling in the Logistics Industry andspecifically in International Express Airfreight.
• English and Turkish language proficiency – Excellent working knowledge, written and verbal
• Must be PC literate and proficient with Microsoft Word, Excel, Outlook and PowerPoint
• Basic bookkeeping knowledge
• Problem solver
• Thorough understanding of office management procedures
• Excellent organizational and time management skills
• Good cooperation and team skills
• Excellent verbal and written communication skills; outstanding telephone manner;
• Ability to handle sensitive and confidential information
• Detail oriented and ability to work with tight time-frames and under pressure;
• Ability to navigate and adapt to cultural differences in business culture

What we offer:

• Full time job
• Possibility to grow with company
• Salary based on qualifications and experience