Almanca Bilen Müşteri Temsilcisi

Eurocross Turkey

ABOUT EUROCROSS TURKEY

Eurocross Turkey is a young, dynamic and international oriented company in Istanbul. It provides services to the insurance industry and has an own 24-hour assistance center. The core activities are services provided to foreign tourists from all kind of nations and expatriates during their stay in Turkey. Most services are Medical and Finance related. Eurocross is 100% owned by a Dutch Healthcare Insurance Consortium and based in Altunizade, Uskudar.

JOB DESCRIPTION

The case handler provides 7/24 support for incoming B2B (business to business) requests and organizes services such as roadside and towing services, replacement car, transportations, hotel etc.

GENERAL QUALIFICATIONS

We are looking for a new enthusiastic colleague for our Roadside Department.

• Fluency in Turkish and Germany is required.
•  Good working knowledge of MS Office applications.
• Experience in a similar position (Assistance, Roadside Services, Insurance or Call Center) is an assett.
• Demonstrated verbal and written communication skills with the ability to convey information clearly and effectively.
• A teamplayer and able to multi-task.
•  Good organizational and coordination skills.
• No military obligations for male candidates (completed or deferred).