Product Specialist / Ankara ETIYA

QUALIFICATIONS AND JOB DESCRIPTION

ETIYA is a global technology company with more than 1000 employees in 3 continents, developing AI-driven digital transformation applications, based on international standards and customer experience. 

ETIYA strengthens data-driven decision-making structures of organizations and helps them to take effective and agile actions by enabling all steps of the customer journey to be monitored and managed. 

ETIYA, which prioritizes organizations’ transition to customer value management; utilizes its capabilities of Artificial Intelligence, Data Analytics and Customer Management as a competition leverage and enables them to build a full-digital and sustainable business model. 

Having offices in the Netherlands, Canada, USA, Turkey, Ukraine, Singapore, UAE, ETIYA’s products and solutions have been awarded by independent organizations worldwide. 

ETIYA, grounding on the corporate values by focusing on continuous innovation and improvement, aims its employees to exceed every day. 

 If you are 

•  an innovative 
• an agile 
•  a bold DAYDREAMER   

who is willing to contribute in a leading TECHNOLOGY company, 

• passionate about INNOVATION 
• oriented with AGILITY 
•  fed with COURAGE 

 we are looking forward to your application!

THE GENERAL QUALIFICATIONS OF THIS POSITION INCLUDE THE FOLLOWINGS:

Education:

• BS or MS in Computer Engineering, Management Engineering, Industrial Engineering, Statistics or related fields

Experience / Technical Knowledge:

• 1-5 years of system analysis and/or test experience preferably in telco industry.
• Experience in business analysis, application support or configuration management
• To provide preparation of training documents, to carry out the training process
• Will be able to work on E2E and UAT tests for defect tracking, analysis and configuration.
• To provide impact analysis of changes by the customer, updating of documentation, consistency of documentation and actual configuration,
• To meet the demand from different teams and to do their own scheduling.
• Ability to meet tight deadlines, development standards

Language:

• Excellent command of written and spoken English

Personal Competencies:

• Innovative, agile and a collaborative team player

JOB DESCRIPTION:

Analysis, design and configuration management for a CRM and Order Management platform.