Jr. Customer Success Expert

DoktorTakvimi

Doktortakvimi.com is Turkey’s number one online portal for booking appointments with medical professionals. We are a subsidiary of DocPlanner.com which is currently operating in 30 countries around the world.

We currently attract 32 million patients and host listings of almost 181.000 medical professionals. We make online appointments possible to thousands of doctors. Soon it will be millions!

As a Junior Customer Success Expert, we expect you to:

• Reach healthcare specialists and help them understand how great our services are

• Understand what exactly doctors need from us and work towards the best solution

• Meet our monthly KPIs in high spirits and even go beyond the call of duty.

Requirements

If you are

- Recently graduated from university

- Passionate about helping people to get their work done flawlessly

- Great at convincing others

- Willing to make long-term business relations,

- Aware of the pace of change in our lives triggered by the use of Internet,

- Eager to focus on your personal growth

then you might be the one we are looking for! 

Job Description

You will be managing your own portfolio by;

- Ensuring the customer engagement to our product

- Standing up to membership cancellations 

- Providing high quality customer service

- Making needs analyses and working towards feasible solutions

- Working your magic by adopting a great sales mindset

We offer:

Work with smart people who know their stuff

Huge autonomy,

An opportunity to grow with the company

Gym

Employee Stock Option Plan

Performance Bonus

Private Health Insurance