Account Manager

DİGİTAL TURBİNE

At Digital Turbine, we make mobile advertising experiences more meaningful and rewarding for users, app publishers, and advertisers — intelligently connecting people in more ways, across more devices. We provide app publishers and advertisers with powerful ads and experiences that captivate consumers, fuel performance, and help telecoms and OEMs supercharge awareness, acquisition, and monetization. In a rapidly evolving industry, we are constantly innovating and creating better paths of discovery to connect consumers, publishers, and advertisers across the mobile ecosystem.

An Account Manager plays a crucial role in managing and maintaining client accounts, providing exceptional customer service, and ensuring the smooth operation of account-related processes.

About you:

• Bachelor's degree in Business Administration, Finance, or related field
• Proven experience in account management or customer service
• Excellent communication and interpersonal skills
• Proficiency in CRM software and MS Office
• Strong analytical and problem-solving abilities
• Ability to work effectively in a team environment

About the role:

• Manage and maintain client accounts, ensuring high levels of customer satisfaction
• Communicate with clients to understand their needs and provide appropriate solutions
• Collaborate with internal teams to address client inquiries and resolve issues in a timely manner
• Prepare and present reports on account status and performance
• Identify opportunities to upsell or cross-sell products and services to existing clients
• Stay updated on industry trends and best practices in account management
• Adhere to company policies and procedures while carrying out account-related tasks

About Digital Turbine:

Digital Turbine (NASDAQ: APPS) powers superior mobile consumer experiences and results for the world’s leading telcos, advertisers and publishers. Our end-to-end platform uniquely simplifies the ability to supercharge awareness, acquisition and monetization — connecting our partners to more consumers, in more ways, across more devices.

The company is headquartered in Austin, Texas, with global offices in New York, Los Angeles, San Francisco, London, Berlin, Singapore, Tel Aviv, and other cities serving top agency, app developer, and advertising markets. Listed on Deloitte Technology Fast 500 for six consecutive years since 2015 and winner of Austin Chamber of Commerce’s Company Culture in 2020.

Digital Turbine is an equal opportunity employer committed to building a diverse and inclusive team. We welcome people of different backgrounds, experiences, abilities, and perspectives. We embed diversity in our mindset, products, and teams to empower an inclusive, equitable, and culturally fluent environment. Building this culture within our teams makes us better collaborators and partners, driving better outcomes.