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IT Infrastructure and Service Manager

DHL Supply Chain

İstanbul(Asya)(Beykoz)

İş Yerinde

İş Yerinde

Job Type

Full-Time

Position Level

Medium Level Manager

Department

Logistics

Logistics

Application Count

397 application

Job Type

Full-Time

Position Level

Medium Level Manager

Application Count

397 application

Department

Logistics

QUALIFICATIONS AND JOB DESCRIPTION

  • Master's degree in Computer Science, Business Administration or relevant education and work experience
  • Minimum 5-7 years of experience in supply chain / logistics or other fast-paced sectors
  • Minimally basic but preferrably good understanding of complex logistics operations and processes, ideally in one or more DHL core sectors
  • Minimum 5-7 years of experience in ISM managerial roles
  • Distinct knowledge around Infrastructure and Service Management, as well as project management
  • Distinct knowledge of IT Infrastructure (Telecoms, Network, Desktop, Hosting)
  • Minimally basic but preferrably good understanding of the supply chain and its core applications (WMS, TMS, integration, etc.)
  • Deep understanding of business principles and language, including thorough working knowledge of finance and profitability
  • Ability to work and manage a team independently in a complex environment, set the right priorities and motivate self and others
  • Results-oriented and driven by goal achievement with a strong focus on high quality service performance across different locations with different conditions
  • Excellent knowledge of ISM and related methodologies including ITIL certification
  • Familiar with project management (Prince2 or Depict certification is an advantage)
  • Advanced level in both written and spoken English,
  • No military obligation for male candidates


İŞ TANIMI

  • Lead the country IT ISM team to meet the goals in terms of quality, budget and time.
  • Implement and track long- and medium-term strategy for ISM in country in alignment with regional ISM. Ensure alignment with internal customers, communicate the benefits of ISM strategic solutions and feed back and influence the strategy based on business priorities.
  • Land on the ground a proper ISM implementation support for existing and new customers.
  • Provide IT Infrastructure and Service Management Services according to the SLA in terms of quality and costs. Ensure that the service quality and costs meet agreement.
  • Accountable for Information Security  and risk related policies, standards, technologies and processes implementation in country.
  • Accountable for compliance (corporate policies, SW license, HW asset register etc.).
  • Manage the internal and external suppliers according to SLA at local level. Feed into supplier management process at regional and global level.
  • Responsible to check and to sign off any IT Infrastructure change with potential impact on country.
  • Ensure that the service delivery model is designed and implemented for each operation.
  • Ensure that IT services per site are documented and maintained.
  • Contribute to the development and delivery of the country IT budget.
  • Plan, budget and manage the IT run / ISM budget in cooperation with regional ISM team with a particular focus on growth (new business) and local services.
  • Ensure budget control in a close alignment with the regional teams with a particular focus on business communication.
  • Build strong working relationships within the business and IT organization.
  • Embed the DP DHL Leadership Competencies
  • Resource staff as appropriate within the approved structures.

Preferred Candidate

More than 5 years of experience
Bachelor’s(Graduate), Master’s(Student), Master’s(Graduate), Doctorate(Student), Doctorate(Graduate)
Completed

Bilgi Sistemleri Yöneticisi / Yönetmeni pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

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Hakkımızda

Dhl Lojistik Hizmetleri A.Ş. Deutsche Post DHL gr

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Bilgi Sistemleri Yöneticisi / Yönetmeni pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Bilgi Sistemleri Yöneticisi / Yönetmeni Bilgi Sistemleri Yöneticisi / Yönetmeni Maaşları Bilgi Sistemleri Yöneticisi / Yönetmeni Nasıl Olunur? Bilgi Sistemleri Yöneticisi / Yönetmeni Nedir? Bilgi Sistemleri Yöneticisi / Yönetmeni İş İlanları