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Customer Service - Collection Specialist (m/f)

DELTA RESEARCH TURKEY

İstanbul(Avr.), İstanbul(Asya)(Adalar, Beykoz, Kadıköy, Kartal, Maltepe, Pendik, Sultanbeyli, Şile, Tuzla, Ümraniye, Üsküdar, Çekmeköy, Ataşehir, Sancaktepe)

İş Yerinde

İş Yerinde

Job Type

Full-Time

Position Level

New starter

Department

Customer Services / Call Cen...

Customer Services / Call...

Application Count

291 application

Job Type

Full-Time

Position Level

New starter

Application Count

291 application

Department

Customer Services / Call Cente...

QUALIFICATIONS AND JOB DESCRIPTION

About us

Delta Research Spain SLU was founded in the capital of Mallorca in the summer of 2014. A creative idea has turned into a dynamic team. Since then we have developed into one of the leading B2B and B2C service providers in Europe and support companies in their growth in the energy sector and beyond. Delta Research consists of a dedicated multinational team with extensive experience in data processing, telemarketing and business support, with a particular focus on CRM.

We’re looking for a competent

Customer Service Representativ / Collection Specialist

to respond to customer requests in English during our office hours. This serves exclusively to support existing and prospective customers.

What can you expect if you join Delta Research? An all-year round workplace in a friendly environment, as well as a competitive salary.

WHAT YOU ARE GONNA DO?

Perform debt collection

Processing of customer calls and written customer requests.

Help and advise our existing customers.

Follow-up to problems/ issues with customer service

Coordinate consulting for requests between our different teams.

Achieve defined goals and KPIs.

Individual consultation of existing customers.

Careful data collection / care.

Post-processing and documentation of customer requests.

WHAT DO WE EXPECT?

Ideally, you should have completed a commercial education.

Good oral and written communication skills.

Independent and responsible attitude.

Experience in customer contact and ability to gain initial experience in telephone customer support.

Fluent in English

Service-oriented appearance.

A broad PC user knowledge.

WHAT DO WE OFFER?

A highly professional and motivated team, with a non-hierarchical corporate culture.

A workplace in which your ideas are always in demand.

A broad spectrum of training and further education as well as internal career opportunities.

A fixed salary and contract.

Lots of out-of-work activities and a special team spirit.

Private supplementary insurance after 6 months.

A diverse programme of continuing education and training.

Internal promotion opportunities.

Preferred Candidate

Less than 10 years of experience
, High School(Graduate)
Completed, Exempt, Incomplete, Delayed
English(Reading : Advanced, Writing : Advanced, Speaking : Advanced)

Müşteri Hizmetleri Danışmanı pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Müşteri Hizmetleri Danışmanı Müşteri Hizmetleri Danışmanı Maaşları Müşteri Hizmetleri Danışmanı Nasıl Olunur? Müşteri Hizmetleri Danışmanı Nedir? Müşteri Hizmetleri Danışmanı İş İlanları
Hakkımızda

Mit unserem Sitz in Istanbul (Bahcelievler und Kartal) ist die Delta Research im Verbund mit qualifizierten Partnerfirmen auch international für Kunde

Şirket Sayfasına Git
Yan Haklar

Özel Sağlık Sigortası, Servis, Yemek Kartı (Setcard, Ticket, Multinet, Sodexo vb.), Prim, Yemekhane, Bayram Yardımı, Bireysel Emeklilik.

Müşteri Hizmetleri Danışmanı pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Müşteri Hizmetleri Danışmanı Müşteri Hizmetleri Danışmanı Maaşları Müşteri Hizmetleri Danışmanı Nasıl Olunur? Müşteri Hizmetleri Danışmanı Nedir? Müşteri Hizmetleri Danışmanı İş İlanları