Receptionist

Crowne Plaza Ortaköy Bosphorus

Ortakoy has been home to a variety of ethnicities and civilizations. Our hotel welcomes visitors thanks to its proximity to the city's most popular nightlife attractions, which can be reached by foot. The 134 guest rooms within the Crowne Plaza Istanbul - Ortakoy Bosphorus are available in a variety of sizes. Our suite rooms feature the most recent technological conveniences and an exceptional view of the city and the Bosphorus bridge. Beyond having access to high speed free wi-fi in all luxurious rooms and suites, we also provide free wi-fi connection in common areas, to our guests. Our outdoor and indoor banquet facilities will host exceptional occasions with stunning views of the Bosphorus Sea and Bosphorus Bridge. From Crowne Plaza Istanbul - Ortakoy Bosphorus’s rooftop you can enjoy our delectable restaurants with breathtaking views of the Bosphorus Bridge. Both airports in the city, Istanbul Airport (on the European Side) 40 kilometres and Sabiha Gokçen Airport (on the Anatolian Side) 45 kilometres away from our Hotel. Famous Taksim Square and Dolmabahçe Palace are only 4,5 kilometres from us. In about 10 to 15 minutes by taxi, you can reach the most well-known shopping district in Nisantasi and other malls that contain premium brands.

Receptionist

First impressions count. To get our guests’ memorable experiences off to an unforgettable start, we’re looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home.

• A little taste of your day-to-day
• Every day is different, but you’ll mostly be:
• Kicking off truly memorable guest experiences with the warmest of welcomes
• Acknowledging IHG Rewards Club members and returning guests in person or over the phone
• Taking, managing, and receiving payments for guest bookings
• Making the check-in and check-out process feel swift and seamless
• Staying one step of our guests’ needs to anticipate requests and offer tailored recommendations
• Being our guests’ trusted contact – helping with everything from bill issues to restaurant recommendations

What we need from you

• Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to
• Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
• Fluency Turkish and English - extra language skills would be great, but not essential
• Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic maths and computer skills

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.

We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

So, join us and you’ll become part of our hotel family.