Hollandaca Bilen Müşteri Temsilcisi / Fulltime

Conduent

Are you looking for a job where you can grow and a company that valuates your experience and effort every day, then we are a match!

Be a part of our new project which is a world-famous automotive brand specialized in electric vehicles and EV mobility.

We are looking for Dutch speaking people passionate about providing support inAfter Sales as well as customer engagement.

 
We are looking for candidates with:

• Willingness to interact with clients, provide them with excellent customer experience resulting in a long-term business relationship.
• Understanding of the importance of accuracy and quality in customer interactions.
• C2/C1 level of Dutch and B2 level of English language is a requirement and the recruitment process will include language proficiency assessment.
• After training period working hours are flexible: based on shifts between 09.00 and 21.00 (Dutch time zone), from Monday to Sunday and be open to work outside normal hours between 21:00-09:00 (Dutch time zone)for Road Side Assistance.
• Target orientation and at least 1 year work experience in sales is a plus.
  
  

What is important in your job:

• Assesses calls to provide service immediately, be transferred, or require follow-up for client resolution.
• Identifies customer needs by referring to case notes and examining each as a specific case.
• Performs routine call center activities concerning business products and services.
• Uses standard scripts and established guidelines and under supervision, to meet SLAs.
• Provides customers with information that is specialized and communicated in a warm empathetic manner.
• Gathers all necessary information to update the database.
• Escalates issues to senior levels, based on complaints or concerns.
• Explains company policies to customers.
• Performs other duties as assigned.
• Complies with all policies and standards.

What we offer you:

• A fulltime contract.
• We pay an attractive salary 
• The training will be approximately 2 weeks, from Monday till Friday from 9.00 AM till 5.15 PM.
• On top of that we offer: Sodexo, internet fee, private health insurance, referral program that will allow you to earn extra bonus.
• From your first day you’ll have access to development programs and world-class training opportunities for your personal requirement to develop yourself.
• You have the option to work100% remotely or on our location or hybrid.

And did you know this about Conduent?

• This year we were certified as a Most Loved Workplace®.The certification cites respect, collaboration, and a positive vision of the future (to name a few) as key drivers of the culture at Conduent.
• Our employees choose to build their careers at Conduent:
• More than 25% of our associates have been with us for 5 years or more.
• Through our management development programs about 70% of our Team Leader positions have been filled from our own associate talent pool.
• Surveys show that 75% of our associates agree with this; “I belong at Conduent”.

 
We’ll welcome you into our team!

The job search website that Conduent works with in Turkey is Kariyer.net , and we do not work on any web site or job search portal other than these web sites and our pages on Instagram and Facebook platforms under the name of Conduent Turkey.

For this reason, job notices published on pages such as isinolsun.com website or işin olsun job board are not respected, job notices published with Conduent or similar company names as a result of referrals from these portals or directed to any portal from this platform are not related to our company.

We state that the job notices aformentioned and the persons contacted due to these job notices are not related to our company Conduent Turkey, we would like to remind that the fee requested to be paid by a person contacted through above mentioned job notices should not be respected.