Import Service Delivery Manager

CMA CGM DENİZ ACENTELİĞİ A.Ş.

Founded in Marseille in 1978 by Jacques Saadé, the CMA CGM Group is a leading worldwide shipping group. CMA CGM, Turkey - an agency 100% owned by CMA-CGM Group, is staffed with knowledgeable and motivated industry professionals who work closely with its customers to provide them with the best possible service and high quality transport of their cargo. As a result of expanding our organization, we are currently looking for Import Service Delivery Manager to join our fast growing and challenging organization

Responsibilities:

• Ensure timely & accurate import documentation at customs and handle the amendments at customs .
• Ensure timely & accurate cargo releases in coordination with Lam port offices .
• Ensure daily close follow up and improvement of the freight & ddsm disputes and reduce the NIF .
• Monitor idle full status .
• Manage communication between SSC&Agency, HO, Customers for the claims.

Skills and Qualifications :

•        University Degree
•       Min 5 years experience in the field
•       Proficiency in English
•       Customer focus skills
•       People management Skills
•       Very good interpersonal communication skills
•       Collabrative approach and practice  towards a common purpose to achieve business benefit