Customer Service Clerk

BELSTAR DENİZCİLİK VE TAŞIMACILIK A.Ş.

ZIM is one of the leading carriers in the global container shipping industry. Belstar Shipping as official  agency of ZIM, provides comprehensive logistics solutions in import and export activities with 5 branches in Turkey.

We are looking for a Customer Service Clerk who will handle the following;

• Handling customers’ booking requests via company’s dedicated mail system and by phone
• Handling special cargo booking requests (Dangerous, refrigerated, out of gauge etc.)
• Prepare all data for bookings using company’s integrated systems.
• Handling internal and external e-mails
• Handle all customer queries at booking stage
• Interact with other departments and other company offices to handle bookings.

 Requirements :

• Bachelor’s degree in logistics, maritime, business administration or in a related field.
• 1-3 years of experience in shipping or logistics is preferred.
• Good command of both written and spoken English
• Good computer skills
• Good communication skills
• Proactive, hardworking and responsible team player with a can-do attitude, willing to work over-time.
• Military service should have been completed for male candidates.