Customer Service Executive - Hungarian Speaker

ARMUT TEKNOLOJİ A.Ş.

Armut is a leading local services marketplace with over 400,000 professionals across 3,000 categories and has seen over 1000% revenue growth in 5 years. Our purpose is to make it easy to find good quality, trusted providers by using latest technologies and machine learning algorithms. We have served 5 million customers with 99% customer satisfaction in 5 different countries. We are the market leader in Turkey, as well as, Romania and Egypt with the HomeRun brand. We are growing in UK and will launch in more exciting European markets in 2020, in our quest to be the leader of the Europe and Middle East local services market, a one trillion dollar opportunity.

Our strength is rooted in our core values: always putting our customers first, solving problems with data and continuous learning. We offer a world-class startup environment where entrepreneurial spirits speed up their careers. Our like-minded & dynamic team members are best in their class with international experience.

Thanks to our unstoppable growth, we are looking for new super stars who share our passion to transform the way people find local services. Join us on our journey to be the world-leader local services marketplace! 

We are currently looking for a Customer Service Executive - Hungarian Speaker to manage the operations for our fast growing startup which is based in İstanbul. 

You Have

• Fluent levels in both Hungarian and English and preferably in Turkish;
• Relevant Bachelor or Master’s degree;
• 1-2 years experience in customer service, content editing, translation;
• Proven strong communication skills in a business environment: telephone communication and written communication;
• Good use of Excel;
• Courage to face with ambiguity and uncertainty;
• Strong analytical and problem solving skills;
• Hunger for knowledge including new technologies and skills.

You Will

You will have a compound role: moving from translations and testing to customer service activities, with a strong focus on building our new and strong network of professionals. You will need to be confident with doing research on your own and presenting the results of your work. You will provide a high level of service for our partners and you will manage all communication with excellence, in written and over the phone. You will be solving problems that have never been solved before, so no one will be able to teach you; you will think, try, fail, repeat and win. You will collect essential content by contacting providers and you will share it with our Product Management teams. Your job will transform several times. Initially you will be taking over simple tasks to learn the ins and outs of Armut, but quickly you will be expected to go beyond, look and see what can be improved and bring your unique contribution.

We Provide

• Competitive salary & performance bonus;
• 100% ownership (We mean real ownership - Employee Stock Option Plan);
• Freedom to test, fail and test again in a fast-paced environment;
• Never-ending growth oppotunities supported by learning & development fund;
• Working environment where your success is not judged by a dress code or working hours;
• Extra vacation time, flexibility to work from home (or in our San Francisco office);
• Beach days, theme nights, sports & game events and any other social activity ideas you come up with.