Senior Specialist - Quality Assurance

Arçelik

QUALIFICATIONS

• Bachelor’s Degree in Computer Science, CTIS or related fields,
• Experience in ISO 90001, ISO 20000, ISO 22301, ISO 27001,
• Experience in PCI-DSS is a plus,
• Minimum 5+ years of experience in Quality Assurance Role or Internal Auditing,
• Strong knowledge about Enterprise Risk Management,
• Solid knowledge about ITSM and GRC tools,
• Excellent verbal and written skills in English,
• Thinking broadly about business,
• Understanding needs of the market & customer,
• Having desire to do outstanding jobs,
• Recognizing and understanding emotions of other people,
• Listening different perspectives and showing flexibility,
• Building collaboration,
• Clear in communicating thoughts and ideas.

JOB DESCRIPTION

Token Financial Technologies is looking for a Senior Quality Assurance Specialist who will work for new and existing projects Governance, Risk and Compliance needs. Token now has ISO90001, ISO 20000, ISO 22301, ISO 27001 and PCI-DSS certificates.

• Being responsible for designing and implementing integrated management systems and its effectiveness and continuity.
• Coordinating continuity of the services in accordance with the defined processes. For compliance, performs the analysis and reporting to allocate the necessary human, technology and financial resources.
• Reporting to maintain all created processes in coordination.
• Under the management system, taking ownership of various processes, including service level management and reporting.
• Responsible for setting service level targets related to the services received from suppliers, recording them with contracts and following them.
• Providing management review meeting within the scope of Integrated Management Systems.
• Being responsible for collecting feedback on service management risks, opportunities and related party needs and reporting to top management to shape investment planning.
• Coordinating internal and external audit within the scope of Integrated Management Systems. In these audits, acting as representative of the institution.
• Responsible for the evaluation and monitoring of the risks.
• Providing internal and external trainings, consultancy and independent audit services or providing them with internal resources ensures that “best practices” are followed.
• Examination and evaluation of information security violations.
• Being responsible for the follow-up, analysis and reporting of business continuity events.
• Being responsible for determining the information systems service availability periods and periodically reporting the service performances to the top management.

This position is located in İstanbul, ITU Teknokent.