Digital Services Agent - Html, Css

Air France - KLM Medeam

Established in 2003 in Istanbul, Medeam works as a branch office of the E-Commerce Department of KLM Royal Dutch Airlines, dedicated to Air France KLM Group and Joint Venture partners. 

We are currently seeking for enthusiastic & motivated people with HTML and web-development skills to take an active role in the daily execution of operational Digital activities.

Qualifications:

• University degree in an applicable field
• Fluent in both written and spoken English
• Strong affinity with IT, programming and digital marketing 
• Experience with HTML/CSS/JavaScript 
• Some knowledge about e-mail marketing 
• Every extra programming language is a big plus point (especially Python and SQL)
• Salesforce Marketing Cloud and Amp script experience is a plus
• Openness to learning
• Good communication and social interaction skills
• Strong customer orientation and service mindedness
• Flexible, open minded and able to work in teams.

Job description:

The scope is mainly e-mail marketing on KLM’s Benelux market, KLM’s home market. Your days are mainly filled with translating new e-mail designs to HTML/CSS/Amp script that work in all important e-mail clients. Also you help in trying out new e-mail technologies. 
You use your HTML skills to create the most innovative e-mail designs, and your other web development skills to create smart backend solutions to automate the e-mail process.   

Activities to be performed:

• Create new e-mails in HTML/CSS in Salesforce Marketing Cloud
• Testing and adjusting e-mails so they work in all e-mail clients, with tools like Litmus
• Keep an eye on new technologies and find out how to apply them in our e-mails
• Processing feedback of stakeholders to make sure the e-mails are conform their wishes
• Assist in the data processes involved to allow the sending of the emails
• Help in creating smart solutions in the backend, for instance making sure the last flight ticket prices are automatically loaded in the e-mail before sending.