IT Operation Specialist

ADEL KALEMCİLİK TİCARET VE SANAYİ A.Ş.

·       Bachelor’s Degree in Information Systems, Computer Science, Engineering or similar field

·       Minimum 5 years of experience as an IT operation expert

·       Preferably have Project management experience, PMO certificate

·       Excellent knowledge on IT solutions, new technologies and understanding of technology trends

·       Knowledge to build and manage IT- business relationship, facilitation and communication skills with demonstrated ability to work with large cross-functional teams

·       SQL knowledge and experience

·       Experience in IT security, IT infrastructure and IT operation.

·       Ability to identify opportunities for business value and process improvement, communicate strategies to achieve desired results

·       Effective time management and simultaneous business execution skills

·       Excellent verbal, written and social communication skills

·       Excellent problem-solving ability

·       Fluent in English

Job Description

·         Engage with Business parties and  vendors to provide operational continuity , efficiency and integrity on IT Infrastructure

·         Understand ITIL, experienced on  corporate IT procedures , policies and processes

·         Manage solution partners worked on  IT Infrastructure , network, server, IT security.

·         Understand the current and future roadmap to provide the right solutions to drive success for IT infrastructure, IT Operations, and Information security.

·         Conduct company requirement meetings with audit parties, technology teams and solution partners  to develop the most optimal solutions and to be able to enrich processes with best practice experiences.

·         Prepare and report, IT budget; for investment, operations and solution improvements

·         Participate in Infrastructure architectural design , information security and review processes

·         Participate IT procurement activities to support procurement department within technical evaluation and finding alternatives.

·         Provide oversight for the development of user acceptance criteria, test plans and test cases.

·         Monitor and Report Operational KPI, SLAs, Vendor performance..

·         Create and manage IT infrastructure and security items, prioritize according to severity, in line with the project goals

·         Conduct IT projects, support project team for IT issues, act as IT leaders in projects.