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International Logistics Specialist

ADECCO İSTİHDAM HİZMETLERİ LTD.ŞTİ.

İstanbul(Avr.), İstanbul(Asya)

İş Yerinde

İş Yerinde

Job Type

Full-Time

Position Level

Specialist

Department

Logistics

Logistics

Application Count

519 application

Job Type

Full-Time

Position Level

Specialist

Application Count

519 application

Department

Logistics

Kariyer Image

QUALIFICATIONS AND JOB DESCRIPTION

The Adecco Group, based in Zurich, Switzerland, is the world’s leading provider of HR solutions. With approximately 33,000 FTE employees and over 5,500 branches, in over 60 countries and territories around the world, Adecco Group offers a wide variety of services, connecting over 750,000 associates with well over 100,000 clients every day. The services offered fall into the broad categories of temporary staffing, permanent placement, outsourcing, consulting and outplacement. The Adecco Group is a Fortune Global 500 company.

We are looking for a “International Logistics Specialist for our client about  global firm with the following skills and the qualifications:

·         Ensure efficient, motivated and customer-oriented customer services according to the Brinks Global Services standards, processes and procedures

·         Handle service requests and maintain relationships with customers and overseas affiliates

·          Supervise all BITS driven processes such as pricing, costing and billing as well as shipment flow

·         Ensure pro-active communication internally and externally when dealing with operations and customers issues

·         Liaise with handling agents, customs and airport authorities as required

·         Coordinate trucking and handling issues with Director of operations

·         Coordinate the overall resources of the department and work with customs brokers when necessary to ensure proper customs clearance and release for all gateway operations. Meet all customs requirements in document generation and cargo handling

·         Application of company and/or legal procedures (Shipping, Dataflow, AML, VAT, Customs etc.)

·         Establish regular operational reporting

·         Apply company guidelines and goals in respect to working conditions, atmosphere and performance of directly subordinated staff

·         Manage and control customer service in respect to customer contacts, documentation, pricing, billing, forwarding and communications (internally and externally)

·         Work out service and operational procedures for new destinations, special moves etc.

·         Coordinate day to day pricing and quoting with sales managers

·         Coordinate jobs with affiliates, subcontractors and customers

·         Establish and maintain relationships with major airlines

·         Resolve key customer administrative inquiries and complaints

·         Support other departments with their operational knowledge

Qualifications:

·         0-3 years of customer service, international logistics and air freight forwarding experience

·         Working knowledge of IATA rules and regulations

·         Working knowledge of customs procedures and regulations in local and global area.

·         Proven track-record in developing and leading high performance customer service teams

.         Fluent spoken and written English; Local language- according to needs

·         Establish procedures and instructions

·         Handling of individual quotes / rate requests

·         Assessment of directly subordinated staff

·         Purchasing authority of non-operational cost in accordance with the signatory regulations valid for the local company

·         Signatory power by two (second signature of BGS manager required):


“Adecco is a private employment agency under Turkey Employment Organization's authorization 442 licence number 10.12.2019.”



Preferred Candidate

No experience preference
Bachelor’s(Graduate), Master’s(Student), Master’s(Graduate)
Completed, Delayed
English(Reading : Advanced, Writing : Advanced, Speaking : Advanced)

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