Communication between people and businesses is changing forever, and personal conversation at scale is the new paradigm shift that will play a principal role today and for years to come.
With over 4 billion messaging people worldwide, we spend more time on messaging than any other online activity. This shift, combined with the power of conversation, creates an opportunity to make the interaction between brands and people at a very different level. Conversations make customer-brand interaction more functional, more instant, more intimate, and finally in the end more human.
Whether it’s chatting with friends on Facebook Messenger or WhatsApp, or communication between colleagues on Slack or Facebook Workplace, messaging has become a fundamental part of people’s lives. So why aren’t more businesses offering messaging as an engagement channel?
This is the new paradigm shift with fundamental principles and Jetlink is built on top of this global phenomenon.
A Paradigm Shift is the 'a-ha' experience associated with finally perceiving or understanding some aspect of the world (or a circumstance) in a different way. For businesses, having personal conversations with customers is a paradigm shift today and it’s based on strong principles.
With Jetlink, our mission is to deliver delightful sales & customer care experiences based on the power of personal conversations where your customers are. We promise to keep up the hard work, passion to lead this shift and help your business to be successful.
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