Compensation and Benefits Specialist

TELUS International

Are you ready to take the next step in your career?

If your answer is “YES” – join the leader of the CX (Customer Experience) sector TELUS International Türkiye!

Now we are looking for a Compensation and Benefits Specialist who has the following criteria and will add strength to our team.

Job Description

• Build and maintain market-competitive salary structures for a diverse group of jobs, reflecting the company’s strategy for attracting and retaining key talent
• Ensure compliance with local labor codes and regulations, as well as company philosophy
• Conduct the annual Market Analysis and Salary Planning process for the countries you support, reconciling market position and projected market movement with affordability and internal equity constraints
• Administer attractive benefit programs for team members that aid in the retention of key talent
• Provide cost estimates to Solutions and Pricing teams for new roles
• Execute key compensation programs such as Annual Merit Increase and Performance Bonus
• Participate in the automation of compensation processes in Workday
• Provide compensation recommendations for team members during recruitment and promotion
• Execute and ensure compliance with policies related to compensation and benefits for the countries you support
• Provide guidance to leaders for addressing issues related to internal equity, reorganization, or other restructuring

Requirements

• Fluency in English
• Minimum 2 years of Compensation & Benefits, HR, Payroll or Finance experience
• Strong relevant experience, or combination of education and work experience
• Experience in analyzing data
• Highly competent in MS Excel, PowerPoint & other analytical tools
• You possess a natural curiosity, analytical mind, and excellent organizational skills with the ability to prioritize workload and multi-task
• You have a proven track record in stakeholder management & are customer focused
• Innovative and assertive team player with skills to influence and communicate at all levels
• Highly organized and proactive, with excellent attention to detail and drive to resolve issues
• Highly PC literate with knowledge of HRIS (Workday an advantage), reporting tools and spreadsheet applications

Our Advantages

• Competitive salary package
• Performance bonuses
• Private health insurance and meal card
• Equipment for home office work, shuttle/road fee for office work
• Stable job and career development opportunities
• Dynamic and supportive team
• Flat hierarchical work order in an international structure
• Referral bonuses

About Us: TELUS International Türkiye is a leading customer experience and digital solutions provider with over 2,000 team members in Izmir and Istanbul. We design, build and deliver next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. TELUS International has almost 70,000 team members across 28+ countries, providing customer service at its best in more than 50 languages for 600+ international and well-known partners. The company’s services support the full lifecycle of its clients’ digital transformation journeys, enabling them to more quickly embrace next-generation digital technologies to deliver better business outcomes. Fueling all stages of company growth, TELUS International partners with brands across high growth industry verticals, including tech and games, communications and media, eCommerce and fintech, banking, financial services and insurance, healthcare, and travel and hospitality.