Customer Service Representative

GREEN Chemicals

GREEN Chemicals® A.Ş. is a leader company in industrial water, waste water and geothermal treatment with operations in Turkey, Middle East, Africa, South America and Europe. As of 2020, GREEN Chemicals® is among Turkey's 1000 largest industrial enterprises. GREEN Chemicals® A.Ş. is now hiring a “CUSTOMER SERVICE REPRESENTATIVE”.

• Undergraduate degree preferably from Chemical Engineering Departments of universities
  
• 0-2 years of experience of customer services in B2B business
• Export operation experience is an asset
• Excellent knowledge of SD Module of SAP
• Advanced level of English
• Result oriented and strong team working mind-set
• Advanced level of presentation, communication, time management and co-ordination skills
• For male candidates Military service should be completed
• Located in or willing to relocate to İstanbul Anatolian Side or Gebze
  

JOB DESCRIPTION

• Managing high-profile client accounts
• Supporting sales team and communicating with customers when needed
• Providing excellent customer service to all existing clients
• Tracking local and international orders from the sampling stage to the delivery stage
• Building strong client relationships through attention to client’s needs
• Acting as liaison between the customer and factory
• Proactively acting to understand and solve customer needs